Customer Service Administrator

3 days ago


Colchester, United Kingdom Office Angels Full time

**Customer Service Administrator**

**£19,000 per annum + shift allowance (up to £1,800 per annum)**

**Monday - Friday, shifts between 8am - 8pm (37.5 hours per week)
2x Saturdays per month, 9am-5pm with a day off in lieu**

**Colchester, Essex**

**Benefits**:25 days holidays plus bank holidays, pension scheme, shift allowance for work after 6pm on a weekday evening and/or Saturday, wellness programme including counselling service, access to a virtual 24/7 GP as well as a range of otherhealth and wellbeing experts, free Fitbit, group income protection insurance, death in service benefit, travel insurance, charity fundraising social events

My client, a successful, well-established insurance company based in Colchester is looking for a Customer Service Administrator to join their team on a permanent basis.

**Duties**:

- Answer incoming calls, directing callers to appropriate people and resolving questions and issues.
- Manage a high volume of work in a fast-paced, ever evolving environment.
- Accurately validate new claims and input and update client details on various computer systems.
- Direct customers to relevant departments calmly and professionally.
- Understand and embrace the concept of "excellent customer service"
- Other duties may be assigned to meet the on-going needs of the organisation.

**Key Skills**:

- Grades A*-C or equivalent in Maths and English
- A polite, positive, and professional telephone manner is essential
- Experience of using all Microsoft Office programs
- Strong spelling, grammar, data entry and typing skills
- Can do attitude in a dynamic business
- Ability to work in a fast-paced environment
- Previous experience working within a telephone-based customer service/contact centre environment is desirable
- Knowledge of Legal Expenses is desirable

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



  • Colchester, United Kingdom CV-Library Full time

    Do you have previous Admin or Customer Service experience? Customer Service Administrator Permanent Immediate Start available (December 2024 or January 2025) Interviewing now! A modern and growing business on the outskirts of Colchester are looking for a Customer Service Administrator to join their small and friendly team of 5. The ideal candidate...


  • Colchester, United Kingdom Prime Appointments Full time

    Prime Appointments are pleased to be working with a company based in the outskirts of Colchester who have a Customer Service Administrator role. This is a temporary position covering maternity leave paying £12.02 per hour (£25,000 per annum) working Monday - Friday 8-5 with 30 minute lunch (unpaid). **Main duties for this Customer Service Administrator...


  • Colchester, United Kingdom Concurrent Technologies Full time

    **The Company** Concurrent Technologies designs a range of high-performance Intel® processor boards, switches, networking, storage, and software products for use in embedded computing solutions. We manufacture our board products in our Colchester, UK based factory to meet the highest level of inspection standards for long life cycle, reliable...


  • Colchester, United Kingdom French Selection UK Full time

    FRENCH SELECTION UK **German speaking Customer Service Administrator** Customer Service, Inbound Call, Customer Care, Advisor, Inbound Call Centre, Customer Support, German, Coordination, Administration, Sales, inside sales, Sales support, Export coordination, international Customer service, Customer Service Coordinator, Adminsupport, B2C, Czech, Hungarian,...


  • Colchester Business Park, United Kingdom Reed Business Support Full time

    Customer Service Assistants please read on - . If you have experience working within Customer Services or Administration, I have the job for you!!!! I am recruiting a Customer Services Assistant for my well renowned client based in Colchester. My client is extremely busy at present, hence their requirementfor a new team member!! - Dealing with customer...


  • Colchester, United Kingdom Shell Service Station Full time

    We are looking for a new team member in our Shell Petrol Station. The applicant must be reliable and flexible, since weekly working hours may vary. Must be able to travel by car since the location is not serviced by busses at the required times. **Responsibilities**: Dealing with customer's enquires, working on the till, cash handling, restocking shelfs,...


  • Colchester, United Kingdom Shell Service Station Full time

    We are looking for a new team member in our Shell Petrol Station. The applicant must be reliable and flexible, since weekly working hours may vary. Must be able to travel by car since the location is not serviced by busses at the required times. **Responsibilities**: Dealing with customer's enquires, working on the till, cash handling, restocking shelfs,...

  • Customer Service

    5 days ago


    Colchester, United Kingdom Huntress Full time

    Customer Service - Colchester, Immediate Start! Our client in the heart of Colchester are seeking a Customer Service representative to join the team on a temporary-permanent basis, beginning as soon as possible. Duties will include: - Handing inbound calls, registering customer details and requirements on the CRM system - Sending messages to other...


  • Colchester, United Kingdom Sportsafe UK Limited Full time

    **Company Background** Since it’s conception in 1997, Sportsafe now employs over 70 staff at three locations in Essex (head office), Manchester and Scotland. Sportsafe offers installation, service and sales of sports and fitness equipment to more than 10,000 customers from the Shetland Isles to the South Coast in the including primary and secondary...


  • Colchester, United Kingdom Coburg Banks Limited Full time

    We are currently looking for a Customer Service Advisor to join our client, a leading fitout and refurbishment company specialising in education and workspaces serving London and the surrounding areas from a head office in Colchester. Offering an attractive salary of £21,000 - £26,000 dependent on experience, this is a fantastic chance to join a business...


  • Colchester, United Kingdom Adecco Full time

    Job Title: Customer Service Administrator Location: Colchester Hourly Pay: £11.60ph Contract Type: 3months potential to be extended Working Pattern: Full Time Monday-Friday (8.30am - 4.30pm, 37.5 hours) Are you a talented Customer Service Administrator looking to join a dynamic team in Colchester? Our client, a leading organisation, is seeking a...


  • Colchester, United Kingdom CV-Library Full time

    Job Title: Customer Service Administrator Location: Colchester Hourly Pay: £11.60ph Contract Type: 3months potential to be extended Working Pattern: Full Time Monday-Friday (8.30am - 4.30pm, 37.5 hours) Are you a talented Customer Service Administrator looking to join a dynamic team in Colchester? Our client, a leading organisation, is seeking a...


  • Colchester, United Kingdom Adecco Full time

    Job Title: Customer Service Administrator Location: Colchester Hourly Pay: £11.60ph Contract Type: 3months potential to be extended Working Pattern: Full Time Monday-Friday (8.30am - 4.30pm, 37.5 hours) Are you a talented Customer Service Administrator looking to join a dynamic team in Colchester?Our client, a leading organisation, is seeking a skilled...


  • Colchester, United Kingdom Digital Sports Group Ltd Full time

    Digital Sports Group Ltd are looking to recruit a Customer Service Advisor to join our Customer Experience Team for their rapidly expanding e-commerce website Trackdays.co.uk. The Administrator will be responsible for managing excellent communication and interaction between the customer, the company and its suppliers. They will provide a high quality of...


  • Colchester, United Kingdom SVC Solutions Full time

    **JOB DESCRIPTION - SERVICE SCHEDULER** Salary : from £20K plus bonus Excellent benefits : including company events Working for a leading water treatment company who operate across the UK offering industrial and commercial solutions. Main purpose of role is to provide administrative support to service engineers who operate across the UK. Duties will...


  • Colchester, United Kingdom WE Talent Full time

    **WE Talent** are working with a large and growing client based in Colchester who are recruiting for a **Customer Service Advisor **to join their team. **Responsibilities** - Being the key point of contact for queries from internal teams - Log calls, resolve and escalate when needed - Maintaining and updating logins for internal systems - Assist with...


  • Colchester, United Kingdom CV-Library Full time

    Customer Services Advisor £24,500 - £25,000 ‎‎‎Colchester ‎‎‎Food Manufacturing ‎‎‎Job ref: 8825 This role is working for a successful BRC AA Graded food manufacturer. The company produces high-quality food products and exceptional service - enabling their food manufacturing customers to innovate and increase...


  • Colchester, Essex, United Kingdom Alan Bender Ltd Full time

    As a key member of the Alan Bender Ltd team, we are seeking an experienced Customer Service Administrator to support our operations. The successful candidate will have a strong background in administration, excellent communication skills, and a keen eye for detail.The role involves managing customer enquiries, arranging appointments, and preparing...


  • Colchester, United Kingdom Top Job Recruitment Ltd Full time

    Top Job Colchester are currently recruiting for a leading Insurance company in the heart of Colchester Town. If you enjoy speaking to Customer, eager to learn and take pride in what you do - this could be the role for you! **What’s on offer?** - £19,525 starting salary - A monthly bonus scheme - Wide range of benefits - Pension scheme - 26 days holiday...


  • Colchester, United Kingdom Spider Full time

    **Financial Services Administrator **- **Due to expansion, a need for a **Financial Services Administrator** has arisen. Spider is supporting a small Financial Planning Practice that was established in 2007 based in **Earls Colne, Essex.** The Practice is therefore well established and highly successful. **The Role - Financial Services Administrator**: You...