Resident Services Assistant
1 month ago
We’re searching for an incredible **Resident Services Assistant for a fixed term 12 month contract**
The Resident Services Assistant in our luxury apartment complex in Birmingham plays a key role in our community from first point of contact through to complete departure administering all tenancies. Ensuring that all resident files are compliant, delivering the best customer service to existing residents and new prospects, assisting with events and any queries from residents throughout their tenancy with urbanbubble.
**What do we offer?**
- We offer amazing benefits such as enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
- We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub
**What does our BTR team say?**
“An amazing group of people, all working hard towards a common goal but with a sense of camaraderie and excitement along the way” - Robert Simmonds
“It's refreshing to work in a team where each person can genuinely make a difference wherever they work. We're a rapidly growing business where our ideas are key to making our future a successful one” - Rebecca Whitehead
**What will you do?**
- Inspections on apartments, creating a report identifying and reporting any maintenance issues.
- All administration involved in arranging tenancies and renewals
- Arranging check out appointment with 3rd party Inventory clerk
- Move in Induction for new Residents
- Chasing arrears for the first half of the month
- Negotiate payment plans approved by landlord with Residents
- Update arrears report with any amendments and updates
- Serving section 8’s and Section 21 when applicable
- Support and cover Front of House intermittently to assist with tenants’ inquiries and ensure lunch breaks are covered consistently.
- Assist with the organisation and planning of Residents’ events
**What are we looking for?**
- Previous lettings / property experience
- Strong customer service experience and dealing with difficult situations in a fast paced environment.
- Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (training on in house systems will be provided).
- ARLA qualification (desirable)
We’re not your usual property company. We’re the North West’s leading property managing agent.
At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.
So, what do you say - interested?
-
Resident Services Assistant
1 month ago
Birmingham, United Kingdom ourHRpeople Full time**RESIDENCE SERVICE ASSISTANT (x 2) - Hairpin House, Birmingham** ** 1st March start for these roles** **ABOUT US** ila (I live around), is an emerging Build to Rent property management company, real estate investor, developer, and operator with a Build - to-Rent residential portfolio of over 3,800 homes. We celebrate all that is great about city centre...
-
Resident Services Assistant
4 weeks ago
Birmingham, United Kingdom ourHRpeople Full time**RESIDENCE SERVICE ASSISTANT - SHERBORNE PLACE, Birmingham** **Immediate start available** **ABOUT US** ila (I live around), is an emerging Build to Rent property management company, real estate investor, developer, and operator with a Build - to-Rent residential portfolio of over 3,800 homes. We celebrate all that is great about city centre living and...
-
Resident Services Assistant
1 month ago
Birmingham, United Kingdom urbanbubble Full timeWe’re searching for an incredible **Resident Services Assistant!** The Resident Services Assistant in our luxury apartment complex in Birmingham plays a key role in our community from first point of contact through to complete departure administering all tenancies. Ensuring that all resident files are compliant, delivering the best customer service to...
-
Resident Services Associate
1 week ago
Birmingham, United Kingdom PMR Full timeProperty Management Recruitment are seeking a confident and outgoing Resident Services Assistant to join an exciting Build to Rent development in Birmingham! The Resident Services Assistant will deliver first class customer service to residents and all visitors to the building. As well as, establishing and maintaining relationships with the residents to...
-
Resident Services Associate
15 hours ago
Birmingham, United Kingdom Dandara Living Full timeIntroductionThis is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities.If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on landmark projects,...
-
Resident Services Associate
9 hours ago
Birmingham, United Kingdom Dandara Living Full timeIntroduction This is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities. If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on...
-
Senior Resident Services Associate
15 hours ago
Birmingham, United Kingdom Dandara Living Full timeIntroductionThis is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities.If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on landmark projects,...
-
Senior Resident Services Associate
2 days ago
Birmingham, United Kingdom Dandara Living Full timeThis is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities. If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on landmark projects, and...
-
Resident Services Associate
4 days ago
Birmingham, United Kingdom Property Management Recruitment Full timePMR are seeking an enthusiastic Resident Services Associate to work with our client, one of the UK's leading Build to Rent providers, based at their residential scheme in Birmingham. You will contribute to an exceptional resident experience through the provision of a first class customer service. You will often be the main regular point of contact for...
-
Resident Services Associate
6 days ago
Birmingham, United Kingdom Property Management Recruitment Full timePMR are seeking an enthusiastic Resident Services Associate to work with our client, one of the UK's leading Build to Rent providers, based at their residential scheme in Birmingham. You will contribute to an exceptional resident experience through the provision of a first class customer service. You will often be the main regular point of contact for...
-
Resident Ambassador
19 hours ago
Birmingham, United Kingdom Moda Living Full time**Location: Birmingham / Limited UK wide travel** **Salary: Dependent on experience** **MODA IS A LIFESTYLE, NOT A LANDLORD** Moda is creating the UK’s leading lifestyle experience brand by delivering and operating next generation spaces to live, work and play. Pushing the boundaries of style, service and community. Focusing on best-in-class service...
-
Resident Ambassador
1 week ago
Birmingham, United Kingdom Moda Living Ltd Full timeModa is creating the UK’s leading lifestyle experience brand by delivering and operating next generation spaces to live, work and play. Pushing the boundaries of style, service and community. Focusing on best-in-class service and high-quality design. We have a clear objective of pioneering positive change to the UK rental landscape and creating happy...
-
Resident Advisor
17 hours ago
Birmingham, United Kingdom Fresh Student Living Full timeHere at Fresh we are excited to be recruiting for a Resident Advisor for Onyx. Perfectly located for both city and uni life, the city centre is located right on the doorstep. We have some amazing spaces for you to enjoy, including a social space, multimedia lounge, cinema room, gym, private dining room, sky lounge and sky terrace! This exciting position...
-
Resident Ambassador
1 week ago
Birmingham, United Kingdom Moda Living Ltd Full timeModa is creating the UK’s leading lifestyle experience brand by delivering and operating next generation spaces to live, work and play. Pushing the boundaries of style, service and community. Focusing on best-in-class service and high-quality design. We have a clear objective of pioneering positive change to the UK rental landscape. We have a clear...
-
Senior Resident Services Associate
3 weeks ago
Birmingham, United Kingdom Dandara Full timeIntroduction This is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities. If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on landmark projects,...
-
Senior Resident Services Associate
1 week ago
Birmingham, United Kingdom Dandara Full timeIntroduction This is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities. If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on...
-
Senior Resident Services Associate
5 days ago
Birmingham, United Kingdom Dandara Full timeIntroduction This is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities. If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on...
-
Senior Resident Services Associate
2 weeks ago
Birmingham, United Kingdom Dandara Full timeIntroduction This is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities. If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on landmark projects,...
-
Senior Resident Services Associate
1 week ago
Birmingham, United Kingdom Dandara Full timeIntroduction This is a role which will allow someone to set the standard for how the resident experience is delivered across our pipeline of Build to Rent homes and communities. If you're looking to step up your career Dandara Living is the perfect professional home, working for us you will have the chance put your expertise into action on landmark projects,...
-
Service and Sales Assistant
19 hours ago
Birmingham, United Kingdom Yugo Full timeOverview: - Globe Works, Birmingham - 40 hours per week - Monday to Friday with occasional evening/weekend work during peak times - £22,672 We are looking for a friendly and enthusiastic administrator to join our fantastic team in our state-of-the-art student accommodation the heart of Birmingham As the Sales & Service Associate, you'll be the first port...