General Office

4 weeks ago

Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

The Post Holder will be responsible for ensuring patients property is appropriately recorded and all income is receipted in a timely and accurate manner in accordance with the Trusts Standing Financial Instruction

We are a small highly motivated team working to tight deadlines - This is run between our Royal and Broadgreen sites

Responsible to the General Office Manager, the post holder will be required to demonstrate initiative in dealing with queries from within the finance department, and for certain aspects of the job with other staff within the Trust. It is expected that the Section Manager and the Head of Accounts Receivable would make the majority of decisions, although the post holder would be expected to make suggestions and to support the decision making process.

**Communication & Working Relationships**: This post requires good communication and working relationships within the Finance Department, the Trust and externally.
In particular the post holder will be expected to provide support in dealing with queries from within the Finance Department, particularly in respect of patients clothing and valuables. It is expected that the post holder would be able to communicate with non financial staff.

**Supervisory/Management Responsibilities**: The post does not have any direct supervisory responsibility, however the post holder would be expected to support the General Office Manager in training new staff in what is quite a demanding role.

**Financial Responsibilities**: The nature of the position requires that the post plays a role in the financial reporting of the Trust. High levels of IT skills are essential to deal with the wide range of systems used within the department.
The nature of the post requires a high level of communication skills in particular when dealing with members of the general public.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

**Follow us on Social Media**:
Facebook - Liverpool University Hospitals Careers

In addition there is a requirement undertake several tasks at once, which at times can be extremely demanding.
Responsibility for ensuring that all lost property handed into the General Office for safekeeping is recorded.
Responsible for ensuring patients property received out of hours is collected on a daily basis from the Accident and Emergency Department and is recorded in the Patients Property Register.
Responsible for monitoring all patients’ cash/valuables that are held in safe keeping, ensuring that they are returned to the person who has rightful and legal control.
Assisting in the recording and receipting of Charitable Donations ensuring that receipts and other documentation are forwarded to the relevant department.
Assisting in the refund of patient Hospital Travel Costs ensuring current entitlement of any such claims and verifying where appropriate with the relevant external organisations such as the DSS

Assisting in the disbursement of petty cash refunds ensuring that all claims are authorised in accordance with the Trust authorisation limits
Responsibility for reconciling on a monthly basis patients monies held by the General Office. Ensure that information entered on the reconciliation spreadsheet is input accurately and all balances held correspond with patients’ records.
Assisting in the counting, recording, receipting and banking of all income received by the Trust, in accordance with the Trust’s Standing Financial Instructions. Ensure that all income is input accurately on the cash receipting system and that cash held at the end of each day reconciles to the transaction listings produced by the system. All cash received must be input into the system in accordance with departmental deadlines.
Responsibility for the completion of paperwork in respect of refunds for patients monies, which have been handed into the Trust for Safekeeping.

Responsible for completion of correspondence in respect of patients property held, ensuring that the appropriate persons are informed on a timely basis of any uncollected property.

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