Admin - Scheduler

6 months ago


Dudley, United Kingdom Pertemps Network Group Full time

**Admin - Scheduler**:

- 046107765**£23,000 - £24,000 Per Annum**
- Full Time**Permanent**

**Dudley, West Midlands**

**Accountancy**

**Job Description**:
**Office Administrator/Scheduler**
**Kingswinford**
**Salary £24k - Permanent Office based**

We are recruiting for a strong office administrator to deal with day-to-day tasks and schedule a small team of engineers. You will be joining part of a team with a real family feel
- The purpose of the role is to ensure efficient processing of all service-related tasks and managing them from initial contact to completion, updating relevant systems with timesheet and job numbers.
- **The main duties will be**:

- Ensure all service requests received are entered on the system and then manage the process from start to completion- Answer customer calls, effective call handling to ensure customer requirements are understood and actions fulfilled- Respond quickly and professionally to customer needs, taking ownership of all issues until customer is satisfied with the resolution- Action jobs on the system- Enter timesheet details for engineers- Liaise with and schedule engineersMaintain good customer relations by presenting a professional, efficient and helpful service.
- A friendly, approachable attitude, someone that enjoys problem solving and satisfying queries
- Ability to communicate with customers
- Team player - someone that will always lend a helping hand
- Well organised
- **Working Hours**:
Monday to Friday 09.00am to 17.00 pm
- On site parking available
- Accessible by public transport on all major routes**Pertemps**:
**Mandy Erasmus** 01384 455666
Division 046**Pertemps Dudley**
- Trafalgar House
- King Street
- Dudley
- West Midlands
- DY2 8PS
- 01384 211181


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