Seasonal Customer Service Assistant

7 months ago


Durham, United Kingdom World Duty Free Group Full time

**Pay: Competitive hourly rate plus excellent benefits**

**Contract: Fixed Term Contract until end of October**

**Working pattern: 18 to 30 hours over 3-4 set days between 0400-2200**

Seasonal Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion and enthusiasm for our luxurious products.

**Your responsibilities will be to**:

- Deliver an individualised world class service experience for every customer
- Maximise sales opportunities using world class service skills and knowledge of products and promotions
- Demonstrate positive personal behaviours and a can-do attitude
- Work independently or as part of a team to achieve operational standards across the store

**What do you need, to be a Seasonal Customer Service Assistant at World Duty Free?**
- Passion about working in a team
- Flexibility to adapt to the fast-paced environment
- Good communication skills
- Self-motivation, enthusiasm, and professionalism

World Duty Free will provide **_a full induction and comprehensive training_**, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your **_learning_** and encourage your **_growth_** and career **_development_**.

**In addition, as a Seasonal Customer Service Representative your benefits will include**:

- Company bonus scheme
- Employee Assistance programme - Confidential advice service to support our teams on a range of issues including, personal & financial - your wellbeing is important to us
- Discounts on products for our staff, family, and friends
- Travel discounts
- Free parking
- We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made._



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