Resident Service
2 weeks ago
About us
Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, placemaking, construction and investments to deliver iconic and enormously successful places.
Our residences offer more than just a home. We create places people want to be, care about and feel connected to. Tenants are offered flexible leases and superior service, quality eco-conscious living and a sense of community through social connection and convenience.
The result is a build to rent/multifamily product centred on tenant experience to provide the best outcome for both our residents and leasing success.
The role
The primary role objective of the Resident Service & Sales Associate is to provide exemplary customer service to current and prospective residents, including a focus on renting apartments and retaining residents.
What will you do?
- Conduct leasing tours with prospective residents. Follow-up on results
- Using Company approved material and procedures quote prices and lease terms
- Answer phones using a strong and professional greeting approved at the community. Paint “word pictures” to describe community to future residents and attempt to set an appointment with the prospect
- Promote a professional and courteous attitude with residents and peers
- Provide move in coordination and new home orientation support
- Consistently stand and greet all Prospects and offer refreshments
- Use company service requests software to properly fill out and communicate resident needs to Maintenance Manager
You will bring
- Previous customer service work or property management experience is beneficial, but not required for this entry level leasing and service associate position
- Ability to communicate well with people and create an atmosphere for them to feel comfortable quickly
- Assertiveness
- Professional appearance and demeanour
- Strong organizational skills
- Telephone etiquette
- Good verbal skills
- Strong customer service representation
- Ability to read and write English fluently, and the ability to accurately perform basic to intermediate mathematical functions
What we provide
- Industry leading pension scheme
- Private medical health benefit and dental plan options
- Enhanced parental leave
- Life assurance
- 25 days annual leave with the option to buy or sell additional days
- Wellbeing leave
- Health and wellbeing support and initiatives
- 24/7 confidential Employee assistance programme
- Discounted gym membership to over 2,500 gym’s nation wide
Want to find out more about our benefits? Click
here
Belong at Lendlease
We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm.
We are a disability inclusive employer. Click
here
to see our standard recruitment process. If you need any adjustment or changes to the process,
us to let us know if you have a preferred communication method.
We build careers, develop skills, and invest in people. Imagine what more you can do here.
-
Resident Services Manager
2 weeks ago
London, United Kingdom Morden College Full timeResident Services Manager Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent and healthy lives. As well as independent living, our...
-
Resident Services Manager
2 weeks ago
London, United Kingdom Morden College Full timeResident Services Manager Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent and healthy lives. As well as independent living, our...
-
Resident Services Manager
2 weeks ago
London, United Kingdom Morden College Full timeJob Title: Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live...
-
Resident Services Manager
2 weeks ago
London, United Kingdom Morden College Full timeJob Title: Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live...
-
Resident Services Associate
3 weeks ago
London, United Kingdom PMR Full timePMR are seeking an enthusiastic Resident Services Associate to provide exceptional customer service to an existing build to rent residential development in East London. As the main point of contact with the residents, the successful postholder will be required to be polite, highly motivated and professional at all times. **OVERVIEW** - Provide support to...
-
Resident Services Assistant
4 weeks ago
London, United Kingdom Urbanbubble Full timeWe’re searching for an incredible **Resident Services Assistant **for our brand new community, New Acres in Wandsworth! The **Resident Services Assistant** plays a key role in our community from first point of contact through to complete departure administering all tenancies. Ensuring that all resident files are compliant, delivering the best customer...
-
Resident Services Manager
6 days ago
London, United Kingdom CareerBliss Full timeJob Title: Resident Services ManagerLocation: LondonSalary: £37,350 per annumJob Type: Permanent - Full TimeAbout Morden College:Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent...
-
Resident Services Manager
1 week ago
London, United Kingdom Morden College Full timeJob Title: Resident Services ManagerLocation: LondonSalary: £37,350 per annumJob Type: Permanent - Full TimeAbout Morden College:Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent...
-
Assistant Resident Service Manager
5 days ago
Bexley, Greater London, United Kingdom Property Management Recruitment Full timePMR are seeking an enthusiastic Assistant Resident Services Manager to be part our client's on site team for their Build to Rent development in East London Responsibilities: Support the Senior Resident Services Manager (SRSM) in the safe management of the operations for the relevant BTR site. Support the Senior RSM with the day-to-day management of the...
-
Day Resident Service Agent
4 weeks ago
South London, United Kingdom Residential Living Recruitment Full time**Day Resident Service Agent - Build to Rent** **Salary**:£25,000 per annum plus bonus **Job type**:Permanent **Shift pattern**: 40 hours a week on a shift rota basis Monday - Sunday (Working 5 days out of 7) **Shift hours**: Between 7.00am - 9.00pm (8 Hours per day) **MUST BE FLEXIBLE TO WORK WEEKENDS ON A ROTA** **About You** Do you have experience...
-
Resident Services Associate
4 weeks ago
London, United Kingdom PMR Full timePMR are seeking an experienced Resident Services Manager for a well-established provider of Build to Rent homes in North London!** OVERVIEW** - Provide support to the Resident Services team to ensure that residents receive an excellent service, the building is maintained and managed efficiently to great standards. - Provide a professional and proactive point...
-
Resident Services Associate
7 days ago
London, United Kingdom PMR Full time**OVERVIEW** - Provide support to the Resident Services team to ensure that residents receive an excellent service, the building is maintained and managed efficiently to great standards. - Provide a professional and proactive point of contact for all customers (residents), general public, professionals, contractors and colleagues from other...
-
Head of Resident Doctor Services
4 weeks ago
London, United Kingdom Hca Cancer Network Full timeWe’ve been made aware recently of individuals impersonating HCA Healthcare UK colleagues as part of a fraudulent job scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. If you are ever in any doubt about the validity of your job application / offer you can contact our recruitment team...
-
Resident Host
4 weeks ago
London, United Kingdom Get Living Full time**Overall Purpose** This role is the host and centre of the neighbourhood community and engages daily with residents, connecting people and creating a unique and memorable experience for residents. This role is responsible for delivering resident satisfaction by providing efficient and welcoming assistance with all requests, ensuring a smooth and seamless...
-
Residence Assistant
4 weeks ago
London, United Kingdom LSE Jobs Full timeLSE is committed to building a diverse, equitable and truly inclusive university_ **Residential and Catering Services Division** **Residence Assistant x 2 (Bankside House & Carr Saunders)** **Salary from £23,536pa inclusive with potential to progress to £24,156pa inclusive of London allowance** LSE is the world’s leading social science institution,...
-
Senior Resident Services Manager Btr
7 days ago
London, United Kingdom Cobalt Recruitment Full time**Senior Resident Services Manager (BTR)** **Based East London** **Monday to Friday** My client, the UK's leading Build To Rent operator, is seeking an energetic and dedicated individual to join their team in East London, managing three BTR developments. The company have won many awards and have gone from strength to strength with a realfocus on the...
-
Resident Services Associate
4 weeks ago
London, United Kingdom PMR Full timePMR are seeking an experienced Resident Services Associate for a well-established provider of Build to Rent homes in North London!** OVERVIEW** - Provide support to the Resident Services team to ensure that residents receive an excellent service, the building is maintained and managed efficiently to great standards. - Provide a professional and proactive...
-
Resident Host
3 weeks ago
London, United Kingdom One Property Recruitment Full timeResident Host- Battersea- £25,000pa-£28,500pa plus generous bonus! Location: Battersea Salary: £25,000pa-£28,500 DOE + 10% bonus Experience required: At least 1 years experience within the property sector One Property Recruitment have been instructed upon the search for a Resident Host in Southwest London. About the client: My client is a huge...
-
Resident Services Associate
7 days ago
London, United Kingdom FPMR Ltd Full timeResident Services Associate - East London PMR are seeking an enthusiastic Resident Services Associate to work with our client, one of the UK's leading Build to Rent providers, based at their residential scheme in East London. You will contribute to an exceptional resident experience through the provision of a first class customer service. You will often...
-
Resident Services Officer
1 week ago
London, United Kingdom G2 recruitment Full time**Location**: - Region: London- Country: United Kingdom**Role**: - Industry: Housing Association - Job Type: Permanent - Working Arrangement: Field based**Salary**: - Salary: £34000 - £35000 per annum**Application Details**: - Date Posted: 31/08/2023 - Start Date: ASAP- Expiry Date: 28/09/2023- Job Reference: RSO 3108_1693489718**Resident Services...