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Casualty Pre Lit Fraud File Handler

4 months ago

Bolton, United Kingdom Keoghs Full time

Pre-Litigated File Handler - Casualty Fraud - Bolton
The File Handler will manage a caseload of suspected fraudulent EL/PL cases on behalf of a number of insurance clients. The caseload will consist of pre-litigation cases that will either need to be triaged or handled through to settlement or litigation.
The role provides an excellent introduction to EL/ PL claims with the scope for development within the team which handles cases with a potential value of up to £100K, on both a delegated and non-delegated basis.
The role requires a forensic and analytical approach to employment and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases.

**Key Accountabilities**
- Considering concepts and merits of primary and secondary liability in employment and public liability claims.
Handling matters in accordance with client SLA’s.
Interviewing Insureds and their witnesses and taking statements
Instructing investigators/medical and other experts.
Reviewing evidence.
Reviewing quantum
Dealing with Disclosure.
Negotiations & liaising with other parties involved in the claim
Dealing with routine correspondence.
Conducting investigations.
Initial report/review and setting strategy for the management of the claim.
Reviewing matters throughout.
To ensure compliance with the SRA Standards & Regulations

Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
Essential Skills and Attributes:
**Experience, Skills and Qualifications**
- Experience of EL/PL claims would be advantageous
Self-confident with good telephone and communication skills with people at all levels inside and outside the business
An ability to organise and prioritise tasks using initiative
Calm under pressure with the ability to re-prioritise and delegate effectively when required
An ability to maintain attention to detail when dealing with repetitive tasks
Good Literacy and IT skills
Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
Ability to work effectively within the Keoghs Shared Values framework
Teamwork - Contributes actively to an environment in which colleagues work cooperatively with each other.
Attention to Detail - Pays appropriate attention to all aspects of a task.
Ability to meet targets.
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values
We listen, are down to earth and supportive
We work together towards a common goal
We’re friendly with a can do attitude
We care about our clients
We evolve

**Contract Type**
- Permanent

**Area**
- Casualty

**Sub Area**
- Casualty

**Office**
- Keoghs Bolton Parklands

**Closing Date**
- 03 Jan 2023