Customer Service Representative

6 months ago


Quedgeley, United Kingdom William Hill Full time

**Location**

Quedgeley district centre, Gloucester, GL2 4NF

**Contract type**

Part-time

**Salary**

£10.50

**Hours**

30 hours over 5 days to include weekends and evenings
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.



  • Quedgeley, United Kingdom WCS Group Full time

    Are you looking to join a growth business with fantastic opportunities to develop your career? Then apply here and join the No.1 Water Treatment Company!We are recruiting for a Customer Service Administrator to join our team at our Head Office in Quedgeley. This role is office based, Monday - Friday working 7.5 hours per day between the hours of 8am -...


  • Quedgeley, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Gloucester, Gloucestershire Hours: Full-time, Monday to Friday, 8 am to 5 pm Salary: £25,000 per annum + excellent benefits Job Description Our client is seeking a Customer Service Advisor / Service Coordinator to join their Scheduling team. In this role, you'll collaborate closely with the Team Lead and...


  • Quedgeley, United Kingdom Window Widgets Ltd Full time

    **Customer Service Advisor - c.£24,000** Do you love talking to and assisting customers? Do you pride yourself on offering a great customer experience? We are looking for our next Customer Service Superhero to join our team and we could be looking for you! **Who are we?** Proud to be manufacturing in Gloucestershire, Window Widgets Limited is part of the...


  • Quedgeley, United Kingdom i2i Recruitment Full time

    We are seeking a skilled Customer Service Coordinator to join our dynamic team at i2i Recruitment. In this role, you will be responsible for delivering exceptional customer service while communicating with clients, scheduling and coordinating service visits, and maintaining high standards of customer care.As a Service Coordinator, you will act as a liaison...


  • Quedgeley, Gloucestershire, United Kingdom WCS Group Full time

    Job SummaryWe are seeking an experienced Customer Service Administrator to join our team at WCS Group's Head Office in Quedgeley. As a key member of our customer-facing department, you will be responsible for providing exceptional service and support to our clients.This office-based role offers a competitive salary up to £24,000 per annum, depending on...


  • Quedgeley, Gloucestershire, United Kingdom WCS Group Full time

    About WCS Group of CompaniesWCS Group of companies is a growth business with fantastic opportunities to develop your career. Our company values Sustainability, Trust, Accountability, Respect & Safety.We are recruiting for a Customer Service Administrator to join our team at our Head Office in Quedgeley. This role is office based, Monday - Friday working 7.5...


  • Quedgeley, United Kingdom Anderson Recruitment Full time

    Brand new permanent opportunity to work in a driven, energetic and fast-growing company with a real opportunity to rapidly further your career. Our client based in Quedgeley, Gloucester, who export their products across Europe, Africa, and the Americas, are currently recruiting for a Customer Order Administrator to join the team. Reporting directly to the...


  • Quedgeley, United Kingdom Specsavers Full time

    **Position: Customer Service Partner (CSP) - Audiology Domiciliary** **Location: Bristol** **Salary: £35k Basic + £5k Car allowance alongside the business profit!** If you’re looking for an investment for your future and potential six figure earnings, an incredible opportunity awaits. Due to spectacular growth and demand Specsavers are proud to...

  • Customer Coordinator

    2 months ago


    Quedgeley, United Kingdom CV-Library Full time

    Customer Coordinator Gloucester £25,000 Monday - Friday Join a well-established company with over 40 years of industry expertise! My client is seeking proactive and motivated individuals with some experience for a dynamic, customer-centric role. You'll be handling inbound calls and managing technician schedules in a fast-paced environment. This...


  • Quedgeley, Gloucestershire, United Kingdom The Entertainer Full time

    We are seeking a skilled Sales Assistant to join our team at The Entertainer in Quedgeley Tesco Extra.As a key member of our team, you will be responsible for delivering exceptional customer experiences, maintaining a well-stocked and organized toy department, and providing expert advice to customers.Key responsibilities include:Merchandising and handling...


  • Quedgeley, United Kingdom CV-Library Full time

    Customer Support Coordinator Are you driven, eager to learn, and looking for a role with progression opportunities? Do you thrive in a fast-paced, customer-focused environment? Our client, a well-established company with over 40 years of success in the industry, is seeking enthusiastic individuals to join their team as a Customer Support Coordinator. In...


  • Quedgeley, United Kingdom i2i Recruitment Full time

    Customer Support Coordinator Are you driven, eager to learn, and looking for a role with progression opportunities? Do you thrive in a fast-paced, customer-focused environment? Our client, a well-established company with over 40 years of success in the industry, is seeking enthusiastic individuals to join their team as a Customer Support Coordinator. In...


  • Quedgeley, United Kingdom i2i Recruitment Full time

    Customer Support CoordinatorAre you driven, eager to learn, and looking for a role with progression opportunities? Do you thrive in a fast-paced, customer-focused environment?Our client, a well-established company with over 40 years of success in the industry, is seeking enthusiastic individuals to join their team as a Customer Support Coordinator. In this...

  • Service Advisor

    6 months ago


    Quedgeley, United Kingdom Dutypoint Ltd Full time

    **Dutypoint **produces, sells and distributes pump systems primarily to the construction sector for the provision of solutions such as hot and cold water, water pressure booster sets, waste water management systems and fire safety sprinkler systems. We are an innovative and dynamic company with new products and improved versions of existing products being...

  • Service Advisor

    1 month ago


    Quedgeley, United Kingdom CV-Library Full time

    Service Advisor  Up to £26,000 starting basic salary with a £6,000 annual bonus potential. 8:00am-6:00pm Mon to Fri with Sat on a rota 8:30am-12:30pm. Full manufacturer-authorised training and excellent company benefits.We are currently advertising on behalf of an Automotive franchise-approved car dealership who are currently...


  • Quedgeley, United Kingdom Anderson Recruitment Full time

    Our client based in Quedgeley, Gloucester is a very well established, successful business, this is an exciting permanent opportunity to be part of a growing business that still retains its family values. They are seeking a permanent Administrator with a focus on Order Processing to join the team. This role is ideal for individuals who possess excellent...


  • Quedgeley, Gloucestershire, United Kingdom WCS Group Full time

    Job DescriptionAs a Customer Service Administrator at WCS Group, you will be responsible for delivering exceptional customer experiences through various communication channels. This role offers a competitive salary and a range of benefits, making it an attractive opportunity for those seeking career growth and development.You will work closely with internal...


  • Quedgeley, Gloucestershire, United Kingdom Universal Business Team Full time

    Company Overview:Universal Business Team, a dynamic and growing manufacturer and supplier of pumps and pump systems, is seeking a highly skilled Customer Experience Operations Specialist to join their team based in Gloucester.About the Role:This exciting opportunity will play a key part in supporting customers, processing orders, and ensuring a seamless...


  • Quedgeley, United Kingdom Bristol Street Motors Full time

    We are looking for a highly skilled Automotive Service Specialist to join our team at Bristol Street Motors Ford Gloucester. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction through exceptional technical expertise and professionalism.**Job Summary:**To perform complex repairs and...


  • Quedgeley, United Kingdom Bristol Street Motors Full time

    Are you a highly skilled mechanic looking for a new challenge? Do you have a passion for delivering exceptional customer service and working with cutting-edge technology? If so, we want to hear from you! Bristol Street Motors Ford Gloucester is seeking a talented Service and Maintenance Professional to join our team.**Job Summary:**To deliver high-quality...