Administrator Team Leader

2 days ago


Brighton, United Kingdom Clearline Recruitmentment Ltd Full time

**Job Title**: Administrator Team Leader
**Location**:Brighton, East Sussex
**Salary**:£27,000 per annum
**Full Time**:Monday - Friday, 8:45 - 5:30
This is an opportunity to join an established, fast-growing but still young company looking to disrupt and improve a big industry. It's a rare opportunity to make your mark and develop your career quickly in a fun environment with enthusiastic colleagues.
**Responsibilities**
- Ongoing training, coaching and support of the team
- Quality Assurance of correspondence from your team
- Monitoring our CRM platforms
- Ensuring GDPR guidelines are upheld
- 1-2-1s
- Shared responsibility for team meetings
- Creating incentives for your team and the business as a whole
- Dealing with general customer service enquiries when escalated
- Full training and support will be provided

**Requirements**:

- A friendly, positive personality with a willingness to work hard, manage people and be part of an enthusiastic team
- Demonstrable experience in a team leader or supervisory role
- An organised working style with strong attention to detail
- Good written and verbal communication skills
- An understanding of KPIs and workforce management
- Real ambition to develop your skills and be the best at what you do

**Benefits**
- A competitive salary
- BUPA health insurance
- £100 annual learning budget with access to courses, an Audible subscription and hundreds of books and online lessons
- Enhanced maternity/paternity leave
- Pension scheme
- Car Leasing Scheme
- Flexible working (approximately 2-3 days in the office a week)
- Regular social events
- Discounted Calm membership
- Cycle to work scheme

For more information, please contact Jamie Watson at Clearline Recruitment



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