IT Support Operations Manager

3 weeks ago


Rotherham, United Kingdom Hays Specialist Recruitment Limited Full time

IT Support Operations Manager/Permanent/Rotherham/Hybrid
**Your new company**
Hays Technology are recruiting an IT Support Operations Manager on a permanent basis to join a large, growing public sector organisation based in the South Yorkshire area. You will be an operational and strategic manager looking to develop and mature a talentedtechnical team.
**Your new role**
As an IT Support Operations Manager, you will be responsible for coordinating operational IT activities across a technical support team based in Rotherham and at a few other locations including Derby, Wales and Birkenhead. You will be leading a team of 6 directreports, including Senior IT Technicians, IT Support Leads, 3rd Line support staff, and an IT apprentice. You will be required to travel to different sites once a week.
You will be meeting key stakeholder regularly, building strong relationships and understanding their IT support demands. You will be undertaking regular visits to all sites to support the IT team and understand operational challenges, whilst being a visible,responsive, support, and approachable line manager for the staff. This role will be roughly 90% management and 10% technical hands on. You will be maturing the team, processes and bringing best practice to the department.
**What you'll need to succeed**
- Experience of successfully managing a busy multiskilled technical support team
- Extensive experience acting as a point of escalation for an IT team and managing a range of competing IT support
- Effective communication skills, both written and verbal
- A strong understanding of IT support in a Microsoft environment
- ITIL, or Service Management or delivery qualification or experience is desired
- Ability to travel as required to other sites in the Northwest, Wales and Derby
- A driving license is essential

**What you'll get in return**
This exciting position is paying between £44,000 and £53,000 negotiable on experience and offers an excellent work life balance including: home working, 41 days annual leave, a public sector contribution pension scheme of 18%, flexibility, training, and developmentopportunities.
**What you need to do now



  • Rotherham, United Kingdom Event Support Team Full time

    **Job Role: Traffic Management operative** **Location: AESSEAL New York Stadium, Rotherham** **Salary: up to £9.50 per hour.** **Contract Type: Casual/Flexible** **A little bit about us..** Event Support Team specialises in managing a wide range of services for major sporting events, concerts, festivals, firework shows, and more. From start to finish,...


  • Rotherham, United Kingdom Event Support Team Full time

    **Job Role: Traffic Management operative** **Location: AESSEAL New York Stadium, Rotherham** **Salary: up to £9.50 per hour.** **Contract Type: Casual/Flexible** **A little bit about us..** Event Support Team specialises in managing a wide range of services for major sporting events, concerts, festivals, firework shows, and more. From start to finish,...


  • Rotherham, United Kingdom Event Support Team Full time

    **Job Role: Traffic Management Operative** **Location: AESSEAL New York Stadium, Rotherham** **Salary: up to £9.50 per hour plus accrued holiday pay.** **Contract Type: Casual/Flexible** **A little bit about us..** Event Support Team specialises in managing a wide range of services for major sporting events, concerts, festivals, firework shows, and...


  • Rotherham, United Kingdom Event Support Team Full time

    **Job Role: Traffic Management operative** **Location: AESSEAL New York Stadium, Rotherham** **Salary: up to £9.50 per hour.** **Contract Type: Casual/Flexible** **A little bit about us..** Event Support Team specialises in managing a wide range of services for major sporting events, concerts, festivals, firework shows, and more. From start to finish,...


  • Rotherham, Rotherham, United Kingdom Event Support Team Full time

    Job Role: Traffic Management operativeLocation: AESSEAL New York Stadium, RotherhamSalary: up to £9.50 per hour.Contract Type: Casual/FlexibleA little bit about us.Event Support Team specialises in managing a wide range of services for major sporting events, concerts, festivals, firework shows, and more. From start to finish, we handle all aspects of event...


  • Rotherham, United Kingdom Action Housing & Support Full time

    **Business Services Assistant (PT) - (£21,825 - 23,825 FTE) Pro Rata** 20-25 hrs pw 26 days annual leave (one of which is allocated by the company between Christmas and New Year) - Pro-Rata This role is Office-based with some flexibility **Purpose of the Role** As a Business Support Officer, you will play a pivotal role in ensuring the smooth and...


  • Rotherham, United Kingdom Page Personnel Secretarial & Business Support Full time

    Contact Centre Operations Manager - £40,000 - £50,000 dependent on experience - Newly Created role - B2C operations - On-site in Rotherham **Client Details** Page Group are delighted to be working in partnership with a long standing client in South Yorkshire who are looking to appoint a Contact Centre Operations Manager. Following a restructure, this...


  • Rotherham, United Kingdom Chichester Recruitment Solutions Full time

    Service Support Coordinator is being recruited to join a highly professional company based in Rotherham. - Salary £23,500 DOE - 37.5 hours per week - Monday to Friday - 22 days holiday + BH rising after 3 years of service to 24 days and 27 days after 5 years, many benefits and committed training, support and development. - Free parking - Pension -...


  • Rotherham, United Kingdom SRS Full time

    Service Support Coordinator is being recruited to join a highly professional company based in Rotherham. - Salary £23,500 DOE - 37.5 hours per week - Monday to Friday - 22 days holiday + BH rising after 3 years of service to 24 days and 27 days after 5 years, many benefits and committed training, support and development. - Free parking - Pension -...


  • Rotherham, Rotherham, United Kingdom SRS Full time

    Service Support Coordinator is being recruited to join a highly professional company based in Rotherham. Salary £23,500 DOE 37.5 hours per week Monday to Friday 22 days holiday + BH rising after 3 years of service to 24 days and 27 days after 5 years, many benefits and committed training, support and development. Free parking Pension Healthcare cash plan...


  • Rotherham, United Kingdom Reed Business Support Full time

    REED Business Support are working with a nationally established charity to find a Service Development Manager to head operations in Rotherham/Pontefract. This role requires someone from a strong social care service delivery background but with a flair fordevelopment and innovation. **Benefits**: - Salary: £45,476 - Hours: 37.5 hours per week - Holidays:...

  • Client Support Worker

    3 weeks ago


    Rotherham, United Kingdom Action Housing & Support Full time

    Action is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and agency workers to share this commitment. **Job Purpose**: - To participate in the delivery of client engagement activities. This may be informing clients of relevant activities and facilitating their...


  • Rotherham, United Kingdom GXO Logistics Full time

    Are you an experienced Administrator looking for a chance to learn something new? Are you a confident communicator who enjoys providing a first-class service? Are you ready to bring these skills to a forward-thinking company that delivers progression and personal growth? Yes? Then you’re in the right place! GXO are currently looking for an **Operations...


  • Rotherham, United Kingdom G4S Full time

    Location: S63 7ER, Rotherham **Salary**: £22,000 Posted: 13 Apr 2023 Closes: 27 Apr 2023 **Job Type**: Full Time and Permanent Business Unit: UK Facilities Management Region / Division: UK & Ireland Reference: 13632 **Role Responsibility**: **Operations Support Assistant** **Customer Contact Centre, Wath-upon-Dearne, Rotherham S63 7ER** **£22,000 per...

  • Supported Living

    5 days ago


    Rotherham, United Kingdom Amethyst Care & Support Group Limited Full time

    **Supported Living Support Worker - Phoenix House, Rotherham, S66** **Full-time.** Amethyst Care & Support Group Limited is an ambitious, inclusive, and forward-thinking organisation and you must be committed to developing and enhancing the services we provide. Were looking to recruit experienced support workers and those looking to expand their...

  • Operations Manager

    4 weeks ago


    Rotherham, United Kingdom Elevation Recruitment Group Full time

    Elevation Engineering and Manufacturing are currently working with one of the region's leading manufacturers in their search for an Operations Manager. This Operations Manager is a great opportunity, reporting into the General Manager of the site in Rotherham with approx. 10 direct reports. This position is a key hire for the site and will be a recognised...


  • Rotherham, Rotherham, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Service Development Manager to work at a nationally established Charity with sites in Rotherham and Pontefract.Benefits: Salary: £45,476 Hours: 37.5 hours per week Holidays: 29 days + Bank Holidays Further Benefits: Generous pension scheme and Westfield healthcareThis role will lead on the development of services and...

  • Operations Manager

    7 days ago


    Rotherham, Rotherham, United Kingdom G4S Full time

    Job Introduction : G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and...

  • Operations Manager

    3 weeks ago


    Rotherham, Rotherham, United Kingdom G4S Full time

    Up to 5 weeks paid annual leave, paid sickness, pension, employee assistance and life assurance schemes, full training provided, online training schemes & Health ChecksJob Introduction:G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has...

  • Operations Manager

    4 weeks ago


    Rotherham, United Kingdom G4S Full time

    Job Introduction : G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and...