Sales Coordinator

2 weeks ago

Cobham, United Kingdom Bruce's Full time

Are you experienced in sales with a proven track record in customer acquisition?
Do you want a new and exciting role within a business that’s a little bit different?
Would you like to work for an award-winning Dog Day-care?

**About us**
At Bruce’s we unleash happiness and enrich dogs’ lives. Founded in 2008, we have become the UK’s recognised leader in a sector that is experiencing exponential growth.

Our founder, Bruce Casalis, sits on the board of directors for the Pet Industry Federation and has acted as an advisor for the likes of DEFRA, Dogs Trust and RSPCA.

We’re fluent in dog. We go beyond ‘woof’ to a deep understanding of what makes each tail wag. We’re always striving to learn more about dogs and to care for them better. Our expertise means that we allow dogs to be dogs, and everything we do is dog-first. Dogs are our moral compass.

Our centres are divided into classes based on size and play style such as Agility Adventures, featuring agility obstacles to unlock the doggy senses and Curiosity Corner with a sensory zone and open spaces to run and play with canine companions.

We are in an exciting new phase of expansion and require a loyal, motivated Enrolment Team Member to work full time Monday to Friday and the hours are 9.30am-6pm.

**Purpose of the role**
This is a crucial role to the business as our sales coordinators drive the sales process with new customers as well as delivering exceptional customer service at all times.
As a Sales Coordinator you will be taking charge of the customer conversion and acquisition as well as providing telephone support of incoming calls.

Your role will involve continuous liaison with our Marketing and Customer Care team to ensure our new customers receive a consistent and reliable service throughout their experience

The role is based in Cobham, Surrey. It is preferable if you are based within 10 miles because as a small business we often rely on intermittent support for other areas of the business.
There will be the occasional need to travel to our other centres for training within your first month.
It is essential that you are well presented, have a great phone manner and be a fluent English speaker that is excited by the prospect of working in a doggy business.
Ideally you will have experience in a call centre or sales environment.

Key Responsibilities:

- Administer sales process and provide support to the office based team.
- Managing incoming calls and providing excellent customer service
- Managing the leads process from enquiry to meeting scheduling
- Managing call backs of ongoing new customer leads
- Conducting face to face, virtual and telephone customer meetings
- Managing meeting to customer conversion rates
- Weekly reporting to senior management
- Adding and responding to leads from social media
- Implement marketing campaigns to existing customers
- Acheiving KPI's and targets

Key Requirements:

- Have an excellent customer service and telephone manner
- Strong communication skills
- Strong IT skills
- Previous experience in a sales based role
- Enthusiastic and self-motivated
- Educated to A Level standard or equivalent
- Able to work effectively at a busy pace
- Must be organised
- Dog knowledge and experience are a huge plus

**What you get in return**
- Quarterly incentive scheme (non-contractual)
- Lots of dogs to play with and cuddle
- Membership to LifeWorks, the world’s largest employee assistance programme
- Membership to Bravo Benefits our benefits platform to include cycle to work, retail discounts and loads more
- Subsidised uniform e.g., quality Welly Boots
- Plenty of pizza days, periodic get togethers and social fun.
- Working in an idyllic, rural location
- Ongoing development
- Pension contributions

**Salary**: £23,500.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking

Schedule:

- Flexitime
- Weekend availability

Ability to commute/relocate:

- Cobham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: Sales team member

  • Sales Coordinator

    3 weeks ago

    Cobham, United Kingdom Hilton Full time

    Sales Coordinator (Part Time) Here's a good lead for you!! **WELCOME TO A WORLD OF OPPORTUNITIES***: - ** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of...

  • Sales Coordinator

    3 weeks ago

    Cobham, United Kingdom Hilton Full time

    Sales Coordinator (Part Time) Here's a good lead for you!! **WELCOME TO A WORLD OF OPPORTUNITIES***: - ** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of...

  • Business Support Coordinator

    2 weeks ago

    Cobham, United Kingdom Knight Frank Full time

    Reference No- 28278- Title- Business Support Coordinator - Cobham- Type- Permanent- Salary Range- Competitive- Division- Residential- Sub Division- Country Business- Department- Cobham (10000098)- Location- CobhamThe Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Cobham...

  • Front of House Coordinator

    1 week ago

    Cobham, United Kingdom Sally Adams Full time

    Sally Adams Aveda Lifestyle Salon & Spa is in the heart of Cobham. Aveda Lifestyle Salons and Spas are a unique concept providing a fresh model for a Hair, Health & Beauty Salons. They combine the strong, ethical global brand presence of Aveda with products and services that surpass the competition. After nearly 15 years of being open, we have a very loyal...

  • Lettings Negotiator

    2 weeks ago

    Cobham, United Kingdom Savills Full time

    **Key Responsibilities** The role requires high energy and a willingness to get stuck in and help whenever necessary with a varied workload in active and busy offices. The principal aim of the role is: organising and conducting viewings, negotiating offers and successfully arranging new tenancies. This is a position which has a proven track record of...

  • Customer Service Manager

    4 weeks ago

    Cobham, United Kingdom Avery Healthcare Full time

    About The Role Salary £32,000 per annum Hours per week: 40  Shift Details: 9 am -5 pm  Location: Silvermere  Care Home, in Cobham At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover...

  • Customer Service Manager

    3 weeks ago

    Cobham, United Kingdom Avery Healthcare Full time

    About The Role Salary £32,000 per annum Hours per week: 40  Shift Details: 9 am -5 pm  Location: Silvermere  Care Home, in Cobham At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover...

  • Office Administrator Oral B

    5 days ago

    Cobham, Surrey, United Kingdom Procter and Gamble Full time

    Job LocationWeybridge P&G (Procter & Gamble) is a leading FMCG company owning globally iconic brands such as Gillette, Pampers, Oral-B and Head and Shoulders. We have an exciting office-based administrative position based at our P&G UK Head Office in Weybridge, supporting the Oral-B Field Team covering UK, Ireland and Nordics. Role OverviewOral-B has an...

  • Office Administrator Oral B

    3 weeks ago

    Cobham, Surrey, United Kingdom Procter and Gamble Full time

    Job LocationWeybridge P&G (Procter & Gamble) is a leading FMCG company owning globally iconic brands such as Gillette, Pampers, Oral-B and Head and Shoulders. We have an exciting office-based administrative position based at our P&G UK Head Office in Weybridge, supporting the Oral-B Field Team covering UK, Ireland and Nordics. Role OverviewOral-B has an...

  • Customer Service Manager

    4 weeks ago

    Cobham, United Kingdom Avery Healthcare Full time

    Salary £32,000 per annumHours per week: 40 Shift Details: 9 am -5 pm Location:  Silvermere Care Home, in CobhamAt Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover the cost of your Blue Light...

  • Customer Service Manager

    3 weeks ago

    Cobham, United Kingdom Avery Healthcare Full time

    Salary £32,000 per annumHours per week: 40 Shift Details: 9 am -5 pm Location:  Silvermere Care Home, in CobhamAt Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover the cost of your Blue Light...

  • Customer Service Manager

    5 days ago

    Cobham, Surrey, United Kingdom Avery Healthcare Full time £32,000

    Salary £32,000 per annum Hours per week: 40 Shift Details: 9 am -5 pm Location: Silvermere Care Home, in Cobham At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover the cost of your Blue Light...

  • Senior Customer Service and Facilities Assistant

    1 week ago

    Cobham, United Kingdom Lifestory Group Full time

    Senior Customer Service and Facilities Assistant - Fixed term  Location: Cobham Hours: Full time, 35 hours per week, 09:00 - 17:00 Monday to Friday Salary: £28,500 per annum 12 months Fixed term Contract We are Lifestory, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living....

  • Customer Service Manager

    4 weeks ago

    Cobham, Surrey, United Kingdom Avery Healthcare Full time €32,000

    Salary £32,000 per annum Hours per week: 40 Shift Details: 9 am -5 pm Location: Silvermere Care Home, in Cobham At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover the cost of your Blue...