Breast Admin and Clerical Officer

3 weeks ago


Stafford, United Kingdom University Hospitals of North Midlands NHS Trust Full time

Band 2 Breast Admin and Clerical Officer

Breast Care Department at County Hospital with requirement for working across UHNM sites.

Imaging Directorate

Fixed term 12 months Post - 30 hours per week worked over 4 days

An opportunity has arisen for a Breast Admin and Clerical Officer in the Breast Care Department, University Hospital North Midlands NHS Trust.

To provide support to all patients who attend the Breast Care Service. The role includes reception and admin and clerical duties. The post holder has to be available to work at County Hospital with cross site working at Royal Stoke Hospital. The post holder will be responsible for populating the day to day clinic co-ordination for screening and symptomatic patients, ensuring patients are booked into appointments effectively. Whilst on reception the post holder will attend patients onto the appropriate computer system and be available for support whilst they are in the waiting room. Excellent customer service skills are essential. The post holder will:
Communicate with patients face to face or on the telephone, to provide information relating to appointments.

To check and confirm the patient's identity when attending them on Reception or imparting any information.

To provide clerical support to the Breast Secretaries and admin team in booking appointments.

To use Microsoft office package and Hospital patient management computer systems.

To work effectively as a member of the admin and clerical team.

Work to a high standard of accuracy in admin duties.

To be flexible in providing cover during absences or sickness where appropriate.

To maintain confidentiality on all information obtained during the course of work.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further details around the roles and responsibilities for the role please see attached JD and PS. Or contact:
**Aimee Carter Breast Imaging Office Manager**:
Michelle Sanderson Junior Operational Support Manager



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