Admin Team Leader
1 month ago
**Job Type**:Full Time
**Salary**:Dependent upon experience
**Reports to**:Administration Manager
**Roles reporting to this role**:Administration Support
**Location**:Based at Head Office, Stafford
We have an opportunity for an experienced Administration Team Leader to join our ever growing Central Services Team. This varied role would cover a range of administration and leadership duties including administrative support to co-ordinate with other internal departments by dealing with and resolving queries as a team. Provide team management support including monthly support management and development of admin staff using our ERP system, Business Central 365.
To keep abreast of this growth we need energetic, enthusiastic team players, such as yourself, to help move the business forward to the next stage. Therefore, you need to “hit the ground running”, really get involved, share your expertise and be part of our success. We focus on high quality, high value work that makes a difference to customers.
**About Us**
Westgate are market leaders in screening and partitioning solutions. Specialising in design, supply and installation since 1977, Westgate have over 40 years’ experience from concept to completion working with large brands across the UK and Europe. We cover a wide range of sectors including manufacturing; automotive and aerospace, disposables, pharmaceutical, food, beverage and general manufacturing; warehousing and logistics; construction and fit out.
You will be part of an ambitious business that has exciting growth plans.
**Principle Purpose of**
To lead day to day administration of the office to keep all office systems running smoothly, answering queries and ensure that tasks and systems are maintained in support of all other teams - including but not limited to contractual document review process, general forms, PQQ’s, travel, vendor onboarding and process document administration on Gateway.
**Key Roles and Responsibilities**:
- Evaluate administrative support staff on a quarterly basis by completing and recording staff appraisals
- Hold monthly 121 with admin support staff and resolve any issues/problems that arise and record on personnel software system, PeopleHR
- Manage task ownership with team members in a timely manner and hold yourself and team members accountable to KPI targets and dashboard metrics
- Preparation of statistics to publish on KPI dashboard
- Co-ordinate with other internal departments to ensure the completion of tasks
- Support admin manager to ensure all processes are compliant with ISO legislation with assistance from QHSE manager
- Supervise, coach and mentor members of the admin team ensuring all training is recorded
- Manage vehicle fleet including reporting on movement of vehicles, vehicle maintenance, driver management, vehicle safety and compliance, operational efficiency and tax compliance
- Support admin manager in review and implementation of changes to commercial insurance requirements
- Support admin manager with utilities management
- Manage admin daily task Smartsheets including amending related smartforms, logic and notifications where necessary
- Drive a continuous improvement culture by reviewing admin processes and procedures and suggesting new or better ways of working
- Evaluate inventory and order office supplies on a monthly basis in conjunction with admin budget
- Answer telephones and cover reception on a rota basis
**Qualifications & Experience**:
- GCSE Maths & English at grade C / 4 and above
- NVQ in business administration (preferred but not essential)
- Team leading qualification (preferred but not essential)
- Proven experience in an office environment successfully leading, coaching and developing a team
- Proven experience of implementing change and development within a business to drive continuous improvement
- Knowledge of processes, procedures and non-conformities advantageous
- A collaborative approach to inter-team relationships
- Experience working in the construction industry
**Skills**:
- Strong leadership skills to constantly drive continuous improvement with a collaborative approach whilst implementing process change
- Motivate a team to work together in the most efficient manner
- Strong communication skills in all mediums to work alongside other teams
- Excellent organisational, planning and prioritising skills in a busy, changing environment
- Research, reporting and strong statistical analysis skills
- Awareness and ability to identify tasks as they are needed and take responsibility for these
- Competence with IT Systems
- Proficient in Microsoft Excel and be able to run and create functions, pivot tables and charts
- Ability to multitask and ‘think outside the box’
**Benefits**:
Friendly working environment / On-site free staff parking / Automatic enrolment into our defined contribution workplace pension plan (dependent upon eligibility) / Right to work in the UK required.
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