Bilingual Customer Service Specialist
1 day ago
Join our global organisation which is currently experiencing exponential growth and be part of something amazing
**BILINGUAL CUSTOMER SERVICE - GERMAN IS ESSENTIAL BUT ALSO NEEDS TO INCLUDE ENGLISH AND ANOTHER LANGUAGE (SPANISH/FRENCH/ITALIAN/DUTCH)** - (You MUST have experience utilising your skilled language within a Customer Service role to be consideredfor this opportunity.
**Training - Full paid training and equipment provided**
**Stratford, London - Hybrid working 3 days office / 2 days remote**
**Salary £24,000 - £26,000 - Plus fantastic company benefits**
**Full Time - Permanent (40 hours a week on a rota basis working between 0800-1800)**
**About the Customer Service role**:
**Key Responsibilities of the Customer Service role**:
- Effectively manage and resolve any Customer interaction or contact, engaging with the Customer, following processes in a professional and timely manner whilst meeting or exceeding any performance metrics
- Balance the quality of the Customer experience, with timely resolution of the Cus-tomer needs
- Pro-actively use experience and knowledge to offer solutions and troubleshoot Cus-tomer queries and issues, identify sales opportunities
- Achieve or exceed Key Performance Indications (KPI’s) commensurate with the role
- Share insights into improving the Customer Experience or any other aspects of the Operation, discussing these with their Line Manager
**Customer Service Requirements / Skills**:
- Passionate about the Customer Experience, willing to go the extra mile to help
- Problem solving skills
- Excellent written, verbal, listening, interpersonal and soft skills
- Strong empathy along with an awareness of Customer / User loyalty drivers
- Fluency / proficiency in English and at least one of the following languages: German, Dutch - to C1 or native fluency level; ideally multi-lingual.
- Ability to work well with all levels of the organisation
- Excellent organisational, time management and strong problem-solving skills
**Benefits**:
- 22 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 27 days annual leave plus bank holidays.
- Life Assurance 4 x annual salary, contributory pension scheme, private medical and comprehensive travel insurance for you and family in line with Scheme rules
- Discounted dental scheme, discounts on brand new vehicles and Employee Assistance Program (EAP).
- Free eye test with money towards new glasses
-
Bilingual Technical Support Specialist
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Percepta LLC Full timeJob Title: Bilingual Technical Support SpecialistEstimated Salary: £30,000 per annumWe are seeking a highly skilled Bilingual Technical Support Specialist to join our team at Percepta LLC. As a key member of our support team, you will provide world-class technical support to our clients and their customers by utilizing your language skills, exceptional...
-
Italian Customer Service Specialist
3 days ago
Stratford, United Kingdom Percepta UK Limited Full timeJoin our global organisation which is currently experiencing exponential growth and be part of something amazing! BILINGUAL CUSTOMER SERVICE - ITALIAN IS ESSENTIAL BUT ALSO NEEDS TO INCLUDE ENGLISH - (You MUST have experience utilising your skilled language within a Customer Service role to be considered for this opportunity. **Training - Full paid...
-
German & Dutch Customer Service Specialist
3 days ago
Stratford, United Kingdom Percepta UK Limited Full timeJoin our global organisation which is currently experiencing exponential growth and be part of something amazing! BILINGUAL CUSTOMER SERVICE - DUTCH & GERMAN IS ESSENTIAL BUT ALSO NEEDS TO INCLUDE ENGLISH - (You MUST have experience utilising your skilled language within a Customer Service role to be considered for this opportunity. **Training - Full paid...
-
Bilingual Software Solutions Specialist
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Percepta LLC Full timeExceptional Customer Support Role - £30,000 SalaryJob Type: Full Time, Hybrid - 2 days office/3 days homeLocation: Stratford, East LondonAbout the Job:We are seeking an experienced French Bilingual Software Account Manager to deliver exceptional customer support to our clients across the UK and Europe.The ideal candidate will possess excellent communication...
-
Customer Service Representative
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Winsearch Full timeCompany Overview:Winsearch UK is a leading provider of customer service solutions. We are currently working with a food manufacturing business to appoint a Customer Service Advisor, on a permanent, full-time basis.Job Summary:We are seeking a highly skilled and experienced bilingual customer service professional to join our team. As a Customer Service...
-
German Bilingual Software Account Manager
6 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Percepta LLC Full timeJob Description:We have an exciting opportunity for a German Bilingual Software Account Manager to join our team at Percepta LLC. This role involves providing world-class support to our clients and their customers, utilizing your language skills and customer-focused mindset.Key Responsibilities:Act as a Single Point of Contact for UK and European...
-
Customer Service Specialist
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Daisy Group Full timeJob OverviewWe are seeking a skilled Customer Service Specialist to join our team in Solihull. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has experience working in a call centre environment.
-
Customer Billing Specialist
7 days ago
Stratford, United Kingdom Intelligence Full time**Work Location**: UK, Stratford + Hybrid Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, products and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, offering a full portfolio of electrified and...
-
Automotive Customer Service Specialist
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Listers Full timeJob OverviewWe are seeking a skilled Automotive Customer Service Specialist to join our team at Listers in Stratford-upon-Avon.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.This is an exciting opportunity for someone who is passionate about...
-
Automotive Customer Service Specialist
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Listers Full timeAbout the RoleWe are seeking a highly motivated Automotive Customer Service Specialist to join our team at Listers in Stratford-upon-Avon. As a key member of our sales and service department, you will play a crucial role in ensuring exceptional customer experiences.Key Responsibilities:Booking customer vehicles for maintenance and/or repairsLiaising with the...
-
Customer Service Specialist
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Listers Full time**The Opportunity**We are seeking a Customer Service Specialist - Vehicle Sales to join our team at Listers in Stratford-upon-Avon.This is a fantastic opportunity for someone looking to start their career in sales or move into a new role, with a competitive basic salary and OTE of £33,000.You will be responsible for working with customers to understand...
-
Customer Service Representative
7 days ago
Stratford, United Kingdom David's Bridal Full timeJoin a company that dominates the products in their category - 1 out of 3 being sold by them, is the undisputed market leader in their industry, by a wide margin, and takes care of their customers with one of the highest customer service scores in retail! At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find...
-
Customer Service Representative
1 week ago
Stratford-upon-Avon, Warwickshire, United Kingdom Listers Full timeJob OpportunityWe are recruiting for a Customer Contact Specialist at our VW dealership in Stratford-upon-Avon. This role offers an excellent basic salary of approximately £33,000 per annum, with an OTE of up to £34,000.Working hours are 8:30am to 5:30pm Monday to Friday, with Saturday working on a rota basis. This is a varied and interesting role that...
-
Customer Service Trainer
7 months ago
Stratford, United Kingdom Page Personnel Full timeApart of a well know G15 Housing association - 12 month FTC - Hybrid working **About Our Client**: Apart of the G15 group - Well established housing association. **Customer Service Trainer Key Responsibilities-** - You will work closely with the Customer Service Support Manager and Customer Service Support Team to identify gaps in knowledge and respond...
-
Customer Service Representative
5 days ago
Stratford, United Kingdom David's Bridal Full timeWhat if you discovered a company that dominates the products in their category - 1 out of 3 being sold by them? Is the undisputed market leader in their industry, by a wide margin, organically capturing 90% of their customers, and taking care of them with one of the highest customer service scores in retail? AND what if they are operating in a formidable...
-
Sales and Customer Service
3 days ago
Stratford, United Kingdom SLS Recruitment Full time**Sales and Customer Service - No Experience Required - Based in London** **Looking for a Sales or Retail Assistant job but don’t have enough experience?** **Maybe, you currently work in retail or sales and are fed up of a lack of progression and earning minimum wage?** Our London based client have entry level sales and customer service roles suitable...
-
Customer Service Representative
7 months ago
Stratford, United Kingdom THE MERAKI ORGANIZATION Full timeJob Summary Key Responsibilities. Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information to customers. Team Collaboration: Work closely with other team members and departments to ensure customer satisfaction and problem resolution. **Qualifications**: Experience: Previous customer service...
-
Customer Service Advisor
5 days ago
Stratford, United Kingdom Axis Full time**Role** We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key Responsibilities** - Deal with inbound calls from residents and/or social housing provider in relation to repair works; including...
-
Customer Service Advisor
5 days ago
Stratford, United Kingdom Axis Full time**Role** We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key Responsibilities** - Deal with inbound calls from residents and/or social housing provider in relation to repair works; including...
-
Customer Service Representative
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Listers Full timeJob IntroductionWe are recruiting for a highly motivated individual to join our team as an Aftersales Contact Specialist based at our dealership in Stratford-upon-Avon. This role offers an excellent opportunity to develop your skills in customer service and sales while working in a fast-paced environment.The successful candidate will have the opportunity to...