Admin Care Coordinator

7 months ago


Clevedon, United Kingdom Clevedon Medical Centre Full time

Responsibilities Accurx (patient online consults) Monitoring of the online Accurx Request. Working alongside the Accurx GP, triaging and actioning both medical and admin non urgent requests. Booking in patients to appropriate clinics. Monitoring the number of requests and giving feedback to managers.

Train and support staff in process Make changes to Accurx settings as and when required ie, practice closures QOF/Local and Direct Enhanced Services Support with the coordination of care for disease prevention and actively promote attendance at Health Promotion clinics. Good understanding of QOF targets and support with the calling of patients for a review in a timely manner. Complete relevant searches for patients with poor disease control and target them for additional support e.g., for weight loss/drug compliance. Actively search for patients with a high BMI or smokers to support change.

Support QOF Lead Admin in day to day activities. Run regular searches using EMIS/Ardens to ensure coding is being accurately recorded as per the specification of the service being delivered. Provide administration support for all local and direct enhanced specifications that the practice has signed to deliver. Assist the Finance Officer and Operational Manager with relevant numbers to enable the practice to be reimbursed for providing the local or direct enhanced services.

Patient Registrations and deductions Register new patients to the practice onto the clinical system promptly and accurately having knowledge of the practice area. Monitor patient registration workflow on EMIS. Complete the GP2GP process for registration and deductions of patients. Deduct patients who have left the practice and retrieve medical records to return to PCSE.

Provide searches to management team on patient registered with each GP as and when requested. Support with transferring patients lists to another GP.


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