Claims Administrator

6 months ago


Norwich, United Kingdom Hugh J Boswell Full time

Are you someone who excels in providing support within a dynamic insurance claims team? Are you organised, motivated, and looking for a successful career in a growing business full of opportunities, with flexibility and a vibrant work environment? If so, keep reading because we have an exciting opportunity for you

As an Insurance Claims Administrator, you will play a crucial role in delivering outstanding service to both existing and new customers. Your primary focus will be on supporting the administration of our private clients' insurance portfolio, building strong relationships with clients, and assisting them through any claims they may have.

**Key Responsibilities**:

- Collaborate with the internal and external stakeholders to manage and support our clients effectively throughout their claims Journey.
- Maintain regular communication with management, providing updates on activities and progress.
- Participate actively in team communications, sharing relevant and up-to-date information to ensure a seamless client experience.
- Stay proactive and take the initiative in handling tasks, displaying an entrepreneurial spirit.
- Demonstrate adaptability and resilience to deal with challenging and changing situations, while continuously learning and growing in your role.
- Act with integrity, adhering to regulatory standards and maintaining a positive outlook to build trust with clients and colleagues.

**Experience and Qualifications**:

- Prior insurance and/or administration experience is preferred but not mandatory, as full training and support will be provided.
- The most crucial aspect is your commitment to delivering exceptional service and going above and beyond for our clients.
- Proactive, analytical, and able to think critically, taking on challenges with a forward-thinking approach.
- Strong team player, supporting others, and collaborating effectively within the team.
- Excellent listening skills, coupled with a willingness to learn and seek guidance when needed.

In return, we offer a welcoming and supportive environment as part of the Ardonagh family. You will have opportunities to grow your career, earn a competitive salary, and benefit from a role-based incentive plan. We care about your well-being and offer various perks, including a generous holiday entitlement, pension scheme, and support for your physical and mental well-being. Additionally, you can take advantage of corporate perks, gain professional qualifications, and participate in our charitable initiatives through the Ardonagh Community Trust.

LI-EM1

**The Company**

Ethos Broking, part of Ardonagh Advisory and The Ardonagh Group is a highly active acquisition platform focused on the UK regional insurance market. Having acquired 40 independent brokers since 2016 through a ‘hub and satellite’ acquisition strategy, Ethos now boasts a combined GWP of over £300m. **#Ethos**

**Job Types**: Full-time, Permanent

**Benefits**:

- Life insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Application question(s):

- what is your yearly salary expectation?

Work Location: In person

Reference ID: ARD930801



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