Site Administrator

2 weeks ago

London, United Kingdom Hill Group UK Full time

**Role overview**:
Working as part of a team providing professional secretarial support for Site based staff

**Role Scope**:
Provide a first-class front of house service is provided at all times to visitors & staff and administrator support.

**Quality**

Accuracy

Excellent verbal and written communication skills

Helpful & reliable

Professional personal presentation

Polite demeanor & telephone voice

Work well under pressure

Initiative

Resourceful & proactive

**Delivery**

Greet visitors in a professional polite manner and ensure they sign in

Answer switchboard efficiently and redirect calls

Maintain a professional front of house image and well presented

Offer all visitors and relevant meetings are provided with refreshments

Receive deliveries & inform recipient

Book meeting rooms & manage diaries

Book couriers

Process incoming post

Maintain an efficient & well organised filing system for easy storage & retrieval

Typing

Data entry

Printing, photocopying, letter folding & binding

Prepare outgoing post

Organise post room and create post trays

Batch up documentation to be sent out for scanning

Organise shredding collections

Update Telephone & Contracts Lists

Check all labour timesheets for discrepancies and arrange for authorisation

Record, track and prepare Health and Safety/ handover documentation for clients & homeowners

Record, track and prepare Contracts, Subcontract Orders, Warranties & Appointments

Update document track for Production

Update Production annual leave & training spreadsheet

Record figures on Fuel card spreadsheet

Organise Claims, Service & Inspection Invoices for payment

Order & monitor stock of stationery and office consumables.

Undertake other ad hoc duties as and when required

**Financial**

Where possible to look at cost effective ways of producing work/documents

Look to reduce the amount of paper used within the office and offer a soft copy option where possible

**People Management**

Promote a positive and enthusiastic attitude within the team

Work and communicate effectively with all team members

**Success Measures**:
Produce documents in timescale agreed

Produce accurate information at all times

Providing outstanding service to all callers & visitors

Produce documents that are of a high quality and adhere to the Hill Corporate Guidelines

**Skills, Experience and Attributes**:
Previous experience working in Administration

Customer service skills

Attention to detail & accuracy

Assertive

Ability to work well in a team

Active listening & record keeping skills

Time management and organisational skills

Multitasking

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