Servicenow Consultant

2 weeks ago

London, United Kingdom K&K social resources & development GmbH Full time

**ServiceNow Consultant**
Location: London

**Tasks, competencies and responsibilities**
**Title**:ServiceNow Consultant**
**Employment Type**:Permanent**
**Location**:Brussels**,** **Belg**ium** **& London, UK**

Within the telecom domain consulting division, Infosys is seeking for Servicenow developers who can work
with multidisciplinary teams in large digital transformation programs to deliver Servicenow solutions across
typical SDLC lifecycle - as Developer / Lead Developer. This will be typically across our Global clients, working
from onshore or offshore, depending on business requirements.

**Area of expertise**:

- Deep understanding of ITSM / CSM (Customer Service Management) / FSM (Field Service Management) /
GRC (Governance, Risk and Compliance) / ITOM (IT Operations Management) modules.
- Good hands-on experience across Integration hub or CMDB.

**Required**:

- A fundamental understanding of Servicenow modules, integration hub and hands on experiences with
Application UI and Configure Workflow
- Collaborate effectively with other ServiceNow administrators to develop solutions and handle general
updates and configuration changes/requests
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the
ServiceNow system
- Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
- Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of
ServiceNow to Other Applications
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly
- Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
- Understanding of Agile way of working - User Story, Sprint model.
- interfacing skills. He should have cross-cultural
working experience and should be able to work with multinational clients independently

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