Band 3 Appointments Administrator

3 weeks ago


Chorley, United Kingdom Adecco UK Full time

My Chorley based National Health Providing client is looking to recruit an appointment administrator to assist their busy team.

The purpose of the role will be to enter patient referrals, arrange new and review outpatient appointments, and to register patient attendances adhering to agreed procedures.

This is a Band 3 role. Hours Monday - Friday, 08:30 - 16:30, 37.5 hours / week

Duties will include but not be limited to;
- To enter routine referral data, make and reschedule appointments using Meditech and e-Referrals System (Choose & Book) information systems.
- To make new and review outpatient appointments in accordance with agreed procedures.
- To assist the Scheduling Coordinators and Scheduling Managers in rearranging clinical sessions and rescheduling patients. This requires making judgements involving facts or situations, some requiring analysis.
- To action the cancellations and reschedule of appointments resulting from the SMS/Phone Reminder Service and the Webform.
- To answer telephone calls promptly from patients and their relatives, General Practice and other clinicians, resolving routine queries and re-directing callers, as necessary.
- To deal with incoming mail (referral letters) and outgoing mail (patient appointment letters).
- To contact external agencies e.g. GP Practices and Dentists to request referral information.
- Liaise closely with medical records department and other admin and clerical staff to ensure clinical notes are available for clinic appointments.
- Excellent telephone manner
- Good IT skills
- Ability to work in a high pressure, fast paced environment

In return, my client offers a friendly atmosphere on good transport links.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Deborah Kay



  • Chorley, United Kingdom Withnell Health Centre Full time

    Duties include: - Answering the phone and using patient navigation skills to triage appointment requests. - Dealing with patients queries and requests both face to face and over the phone. - Issuing repeat prescription requests. - Scanning, coding and distributing incoming mail. - Inviting patients in for appointments following test results. - Adhering to...


  • Chorley, United Kingdom Speed Medical Full time

    The Clinic Team’s main responsibility is to manage our clinic expert panel, consisting of GPs and Orthopaedic Surgeons. They are a key part of the supply chain function and work closely with the other departments to ensure we maintain the biggest best panel for our customers. **The role of the Administrator will involve**: - To manage the panel of clinic...


  • Chorley, United Kingdom Lancashire County Council Full time

    Salary £10.98 per hour | Part time | Casual hours per week | Chorley | Lancashire Music Service (LMS) is a business unit working within LCC in a competitive environment, generating business and providing outstanding standards of customer care for both internal and external customers. The Business Support Team is focused on supporting and maintaining these...


  • Chorley, United Kingdom Lancashire County Council Full time

    Salary £10.98 per hour | Part time | Casual hours per week | Chorley | Lancashire Music Service (LMS) is a business unit working within LCC in a competitive environment, generating business and providing outstanding standards of customer care for both internal and external customers. The Business Support Team is focused on supporting and maintaining these...


  • Chorley, United Kingdom CB Staffing Group Full time

    **Job Title**: Admin Assistant **Location**: Chorley, United Kingdom **Job Type**: Full-time **Job Summary**: CB Staffing Group are seeking an organised and proactive Admin Assistant to join our clients team based in Chorley. The Admin Assistant will provide administrative support to ensure efficient operation of the office. This person will be...


  • Chorley, Lancashire, United Kingdom Sanctuary Personnel Ltd Full time £26

    Sanctuary Personnel is currently seeking an experienced Band 6 Mental Health Practitionerto take on a new locum opportunity based in Chorley, within the Adults Community Mental Health Team. Location: Chorley Contract Type: Locum, 3-month contract Pay Rate: £26per hour (assignment rate) Shift Pattern: Core hours are 09:00 am - 17:00 pm, Monday -...


  • Chorley North West, United Kingdom Ortus PSR Full time

    **Location**: Chorley, Lancashire (Hybrid role, with 2-3 days in office) **Salary**: Starting at £23,000 base salary, with additional bonus of £5 per appointment booked **Benefits**: Employee owner share scheme (after 6 months) providing an additional tax-free £3,000 annually on average. Are you a confident communicator with experience in outbound...


  • Chorley North West, United Kingdom Ortus PSR Full time

    **Location**: Chorley, Lancashire (Hybrid role, with 2-3 days in office) **Salary**: Starting at £23,000 base salary, with additional bonus of £5 per appointment booked **Benefits**: Employee owner share scheme (after 6 months) providing an additional tax-free £3,000 annually on average. Are you a confident communicator with experience in outbound...


  • Chorley, United Kingdom The Vocational Academy Full time

    Are you eager to kick-start your career in business administration? Do you have a strong desire to learn and grow within a dynamic and innovative company? If so, we have an exciting opportunity for you to join our team as a Business Administration Level 3 Apprentice. We are ideally looking for a college leaver. About Us: The Vocational Academy is a growing...

  • Administrator

    3 weeks ago


    Chorley, United Kingdom Advanced Childcare Assessments Full time

    Advanced Child Care Assessments Limited is one of the Country’s largest providers of Independent Social Work reports in the UK. We work with Local Authorities and Solicitors to provide independent expert social work assessment reports. **The Role**: The Administrator role is responsible for general administrative duties including providing CVs, timescales...

  • Administrator

    2 weeks ago


    Chorley, United Kingdom Howarth Morris Full time

    Varied role - Supportive leadership team - Long term progression Our client is an ICAEW Registered Practice & Training firm with a warm culture supporting a track record of client growth and staff development. Based near Chorley, the firm has been established over 20 years and has the full range of client sectors and clients ranging from £110k to £75...

  • Team Administrator

    1 month ago


    Chorley, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

    Job summary - hours per week, Mon, Tues 9am-5pm & Wed Base - Euxton Lodge, 16 Euxton Lane, Chorle y Lancashire & South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent Mental Health Services. The Trust invests in its staff and seeks to provide them with opportunities for training...

  • Team Administrator

    4 weeks ago


    Chorley, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

    Job summary - hours per week, Mon, Tues 9am-5pm & Wed Base - Euxton Lodge, 16 Euxton Lane, Chorle y Lancashire & South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent Mental Health Services. The Trust invests in its staff and seeks to provide them with opportunities for training...

  • Administrator

    3 weeks ago


    Chorley, United Kingdom Amicura Full time

    Job Overview: We are seeking a highly organized and detail-oriented Administrator to join our team. As an Administrator, you will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a vital role in our organization, and we are looking for someone who is efficient, proactive, and able to handle multiple...


  • Chorley, Lancashire, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel is currently seeking an experienced Band 6 Mental Health Practitioner to take on a new locum opportunity based in Chorley, within the Adults Community Mental Health Team.Location:ChorleyContract Type: Locum, 3-month contractPay Rate: £26 per hour (assignment rate)Shift Pattern: Core hours are 09:00 am - 17:00 pm, Monday - Friday,...


  • Chorley, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel is currently seeking an experienced Band 6 Mental Health Practitioner to take on a new locum opportunity based in Chorley, within the Adults Community Mental Health Team. **Location**:Chorley **Contract Type**: Locum, 3-month contract **Pay Rate**: £26 per hour (assignment rate) **Shift Pattern**: Core hours are 09:00 am - 17:00 pm,...


  • Chorley, United Kingdom Centaur Housing Association Full time

    **Company description** Centaur Housing Association provides tailored Specialist Enhanced Housing Management Services to our own direct Tenants and on behalf of Landlords and Registered Providers. We provide great quality Services for individuals whose lives are affected by disability, including Learning Disability, Physical Disability, Autism, Mental...

  • Administrator

    2 weeks ago


    Chorley, Lancashire, United Kingdom Adlington Motor Services Ltd Full time

    Providing office support to either an individual or team that is vital for the smooth-running of a businessDuties include:Answering incoming calls; taking messages and re-directing calls as requiredDiary management and arranging appointments, booking meeting.Data entry: purchase invoices, sales invoices expenses.General office management such as ordering...


  • Chorley, United Kingdom Speed Medical Full time

    **The Role** Our further treatment department provides a fully case managed service to our clients and Administrators take full responsibility for all aspects of our process and are responsible for successfully arranging diagnostic/investigative appointments and all other elements of treatment or rehabilitation. We operate multiple process flows which...

  • Administrator

    3 weeks ago


    Chorley, United Kingdom Sanctum Garden Studios Full time

    Job Summary: **Sanctum Garden Studios have been in the garden room world now for more than 15 years and as we continue to grow we need some strong additional, administrative support.** **We are currently recruiting for a part-time Sales Administrator, initially based at Sanctum HQ in Chorley, but with the option to work from home in the future. You will...