Client Support Assistant

6 months ago

Liverpool, United Kingdom Swift Temps Full time

Job Role: To assist with the efficient and professional operation of the Reception function within our clients office in L18.

Key Duties:

- Greet clients and visitors to Reception warmly and maintain and welcoming atmosphere.
- Answer, screen and forward incoming telephone calls promptly and professionally.
- Manage meetings booked for the Boardroom and meeting rooms, if applicable.
- Maintain a tidy and organised Reception area.
- Scan incoming post to the case management system.
- Distribute incoming mail, as appropriate.
- Organisation of outgoing post as required (Royal Mail, DX & Deliveries).
- Organising daily banking at the Company’s bank branch.
- Dealing with stationery orders and putting orders away in the appropriate storage facility.
- Closure of matter files on the case management system and organising archiving to the off-site storage facility.
- Secretarial support for the departments, to include audio typing as and when necessary.
- Maintaining the staff signing in records and ensuring that they are passed to the COO on the 1st working day of each month, together with a summary.
- Maintaining confidentiality, presentation and professionalism in reception area and departments at all times.
- Compliance with all internal policies and procedures.
- Promote the vision and objectives of the Practice.
- Create, maintain and enhance productive working relationships.
- To undertake any relevant training and/or professional development as recommended by Supervisors.
- Any other tasks as reasonably requested by Supervisor.

**Experience**:

- GCSE’s at Grade c/4 or above in Maths and English.
- Previous Reception experience.
- Excellent communication skills.
- Excellent IT Skills.
- Able to work in a team and also independently.
- Excellent telephone manner.
- Good communicator.
- Friendly.
- Self-Confident.
- Enthusiastic.
- Well Organised.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,500.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Secretary: 2 years (preferred)

Work Location: In person

Reference ID: INDP

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