Administration Officer
2 weeks ago
Band 3 Admin Officer supporting both medical and clinical colleagues within the Service.
The post holder will be working alongside others within the administration team and with clinical colleagues, providing confidential and efficient administrative support with allocated duties to support the clinical staff, Consultant, and the wider administration team. A good knowledge of Microsoft packages and typing qualifications are essential for this role.
**Duties include**:
Taking telephone calls and receiving visitors to the service
Typing reports and letters
Working out of a shared inbox
Taking minutes at meetings such as CPA's, MDTS, CTR’’s, Section 117 and professionals meetings.
Updating Electronic Patient Health Record System.
Maintaining diaries
Arranging clinics
Other duties as required.
CNTW is a Trust who care about employees, there are good support systems in place for those who need it. Our Trust offers opportunities and there is room for development if the post holder would like to develop.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Experience in a customer services / patient / service user focused environment
Secretarial experience working within a team / Consultant / Manager
Excellent communication and interpersonal skills
Typing / keyboard skills
Minute taking experience as attending meetings and updating action plans and core RIO documentation live on a screen is required in this role on occasions
Diary management experience and organisational skills
A good working knowledge of Microsoft word / excel/ office packages
A good working knowledge of the RIO (not essential as training will be given to those who have not worked on this systems before)
Excellent verbal and written communication skills
Ability to be self-directed, motivated and be able to contribute positively within a team
Experience in managing and maintaining office systems desirable
The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role
You should currently hold the required level of qualifications, as outlined in the Essential Criteria or working towards this with equivalent experience
Please find attached job description for full details.
**Advertising date**: 19th March 2024
**Closing date**: 2nd April 2024
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