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Bank Receptionist

4 months ago

Basingstoke, United Kingdom Sanctuary Care Full time

Location: Basingstoke, South East, GB, RG24 7BN- Department: Care (Administrative Staff)- Operation: Sanctuary Care- Closing Date: 01/03/2024- Salary:
- Requisition: 216284At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect. It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. We aim to care, nurture and enrich the lives of all in our ‘family’ at Sanctuary Care, whether that’s our staff, residents or family members.

**Bank Receptionist**

**Basingfield Court Residential Care Home, Huish Lane, Old Basing, Basingstoke, Hampshire, RG24 7BN**

**£11.05 per hour**

**Hours as and when required**

**Why work for us?**

We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Basingfield Court Residential Care Home for all regardless of role.

**Where you’ll work**

Children from local Scouts, Beavers, Rainbows and Girl Guides groups in the town regularly pop in for a game of bingo and to treat our residents to musical performances. Youngsters from Basingstoke’s St Mary’s CE Junior School are also regular guests, joining us for everything from World Book Day to choral performances. Our residents have also been invited to the school for afternoon tea. A Zumba Gold instructor comes to the home every fortnight. High energy and fun, these classes are specially tailored to our more mature audience and the residents absolutely love them As you can see there’s plenty going on at Basingfield Court and we invite you along for a cup of tea to see for yourself.

**Are you our next Receptionist? Here’s more about the role**:
In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks.

For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.

As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation.

**Benefits and rewards**
- Enhanced family leave (following a qualifying period)
- We know you work so hard and being the best Receptionist you can be needs to be rewarded. We are very proud to offer the following:

- 20 days annual leave plus bank holidays (pro rata)
- Life assurance
- CQC performance bonus
- Overtime enhancement
- Occupational sick pay after qualifying period
- Excellent training and development opportunities
- Refer a friend scheme with payment of up to £500 available
- Contributory pension from Sanctuary Care
- Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
- Exclusive discounts, wellbeing resources, recognition and much more via “Sanctuary e-hub”
- Criminal Records Checks are funded by Sanctuary Care.

We hope you feel you could be our next team member.

Job Reference: 216284

Closing date: 1st March 2024

**Building Equality and Diversity**

We work closely with the Home Office in order to prevent illegal working.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.