Receptionist

5 months ago

Basingstoke, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist (Evenings)

**Shift Pattern**:Monday
- Thursday 5pm-9pm

**Trust Location**:Southern Health NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Southern Health NHS Foundation Trust is the place for you.

**About the Trust**

Southern Health NHS Foundation Trust provide community health, specialist mental health and learning disability services for people across the south of England.

They cover Hampshire and one community service on the Isle of Wight.

They are one of the largest providers of these types of service in the UK, employing around 8,000 staff who work from over 150 sites, including community hospitals, health centres, inpatient units, and social care services.

**What you’ll be responsible for**:

- First point of contact our visitors and patients have during their hospital visit or telephone communication.
- Welcome visitors, patients, and contractors into the hospital in a professional and friendly manner, answering any queries and directing them to where they need to be, giving reassurance when needed.
- General administration tasks to support clinical and non-clinical staff in their duties**.**

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous admin/ reception experience
- Previous NHS experience

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.Responsibilities:

- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate department or individual
- Provide clerical support such as filing, photocopying, and faxing documents
- Transcribe and proofread documents for accuracy
- Assist with event planning and coordination
- Maintain office supplies and inventory
- Schedule appointments and manage calendars
- Handle customer inquiries and provide excellent customer support
- Assist with administrative tasks as needed

**Requirements**:

- Proficiency in using Google Suite and other office software
- Strong clerical and organizational skills
- Excellent verbal and written communication skills
- Previous experience in a dental or medical office is preferred but not required
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in all work performed

This is an exciting opportunity for someone who enjoys providing exceptional customer service in a professional office environment. We offer competitive compensation and benefits packages. If you are a motivated individual with strong administrative skills, we would love to hear from you. Please submit your resume and cover letter for consideration.

**Job Types**: Part-time, Temporary contract
Part-time hours: 16 per week

**Salary**: £11.45 per hour

**Benefits**:

- Company pension

Sc

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