Print/mail/scan Production Associate

4 weeks ago


Belfast, United Kingdom Xerox Full time

City- Belfast- State/Province- Ulster- Country- Ireland, Northern Ireland- Department- Service Delivery- Date- Tuesday, August 29, 2023- Working time- Full-time- Ref#- 20031184- Job Level- Individual Contributor- Job Type- Experienced- Job Field- Service Delivery- Seniority Level- Entry Level**Description & Requirement**:
**About Xerox Holdings Corporation**The **Print/Mail/Scan Production Associate** will provide support and advice to the client in relation to the Digital Scanning & print room Document services.

You will provide onsite Digital Scan/Print based services to client staff with a primary focus on key projects by utilising the Xerox devices located in the Xerox digital hub room. There may also be a requirement for finishing, should services expand to print production (e.g. utilistation of various pieces of Finishing Equipment for binding, guillotining, and folding of printed/copied materials.)

**This is an onsite, full-time, hourly position in Belfast, Northern Ireland.**

**Responsibilities**:

- Processing of documents through Kodak scanners
- Preparation of documents for scanning, (e.g., removing staples, paperclips)
- Indexing of fields as defined by the client (data entry)
- Accurate page-to-screen quality checking
- Accurate completion of paperwork and spreadsheets
- Retrieval/re-processing of documents upon request
- Meeting/exceeding targets defined to deliver the contract
- Assisting colleagues to achieve SLAs
- Complying with company and client policies and procedures
- Assisting with operational testing
- Maintaining client relations
- Bulk scanning
- 1st level device maintenance
- Stock control

**Qualifications**:

- Proven track record in customer service environments with a strong customer-centric focus
- Excellent communication skills, both verbal and written
- Proven ability to work under pressure handling multiple tasks to ensure the timely completion of all activities
- Strong organizational skills and ability to drive efficiencies
- PC skills including the ability to use Microsoft Office Applications (Excel/Word/PowerPoint, Outlook, Adobe Acrobat, etc.)
- Health and safety awareness and compliance
- Ability to work independently on own initiative whilst fostering teamwork in order to achieve desired results
- The ability to analyse issues and find resolution to problems by using a rational, systematic approach

**What We Offer**:

- Full-time benefits
- Competitive compensation
- Retirement planning (401k with company match and pension)
- Professional and personal development programs and resources
- A supportive and healthy working environment

LI-KC1


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