UX Researcher

7 months ago

Manchester, United Kingdom KP UK Full time

**UX Researcher**

**Reference number**:JR235258***

**Location**: Hybrid working - home and our office at Universal Square, Manchester, UK

**Working pattern**:Full-Time

**Contract Type**: Permanent

**Number of roles**:1

**Salary**: £36,400-£45,000 per annum

We are looking for a UX Researcher to join our team.

As a UX Researcher, you will work closely with the UX/Design teams and Kaplan teams to translate user research and analysis of user behaviour to continually improve and optimise our eCommerce websites and enhance the digital learning products we offer, across a portfolio of Kaplan and associated brands. From planning through to final delivery, the role will ensure that research and data underpins and informs decision making so that the user remains at the centre of everything we do.

This is an excellent opportunity for a UX Researcher, who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here.

**What you’ll bring to the role**

Your solid understanding of planning and delivering user experience research using a variety of different qualitative and quantitative methods, will ensure that we are continuing to deliver great quality experiences that our users expect. With a critical mindset, you’re comfortable gathering and using data to help make user-centric recommendations. As a good communicator, you love to collaborate with others and

help bring user insight to life.
- Good knowledge and experience of running and facilitating qualitative and quantitative design research activities
- Good understanding of the strengths and limitations of different UX research methods and that will help deliver meaningful results for the organisation
- Experience in areas such as planning, wire-framing, usability and accessibility
- Analytical mindset and able to interrogate data from a variety of sources
- Ability to document and communicate actionable insights and recommendations with stakeholders throughout the business
- Excellent written and verbal communication skills to build and foster strong and collaborative working relationships
- Knowledge of web standards, browser and device compatibility
- Strong presentation skills
- Creative thinker, problem solver and a results driven passion
- Experience with Google Analytics, analytics teams and/or CRO testing, advantageous but not essential
- Experience working with e-commerce websites, advantageous but not essential

**What we do**

Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance banking courses, and professional assessments. For almost 80 years, we've helped shape the development and careers of finance professionals.

We are part of the Kaplan group, one of the world’s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.

**What we believe in**

Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower support, create opportunity, drive results together.

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.

**Our Values**

We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success.
- Act with integrity
- Empower and support
- Create opportunity
- Grow knowledge
- Drive results together

**What we offer**

As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on Kaplan courses for you and your family
- Private medical, income protection, and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

**How to apply
Shortlisted applicants will be invited to attend an online interview, if you are successful, you will be invited back for a face to face interview at our offices. You will also be asked to prepare a presentation/task.

**Additional Application Information

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