UX Researcher

2 months ago

Manchester, United Kingdom N Brown Full time

**Job details**:

- Salary Competitive
- LocationManchester
- Discipline Digital Technology
- Reference015687

**The role**

We’re looking for a **UX Researcher** to join N Brown. The UX team’s mission is to use the customer voice and data to design user centred experiences which meet user needs and business goals.

You will join the customer experience team to provide the answers to some of the most challenging questions, throughout the product design process. Your role will be to uncover what our customers need from our products by undertaking primary research, exploring customer behaviour and motivation and working closely with designers, product managers and other stakeholders around the business. You will be conducting usability research and user testing, creating personas and presenting your findings to the team and stakeholders.

**What will you do as an** **UX Researcher** **at N Brown?**
- Be the user’s advocate - ensuring their needs are central to the design process.
- Responsibility for the planning and delivery of user research at every stage of the product’s lifecycle.
- You’ll mentor, coach and inspire other members of the experience research team.
- Document and communicate actionable product research findings and recommendations with stakeholders throughout the business.
- Shape and contribute to the digital design system, including documenting research and insight to provide rationale for the teams’ design decisions.
- Lead the business on how to adopt a truly customer centric culture
- Collaborate with designers, developers, architects and product owners to further enhance the user journey.
- Design quantitative and qualitative research approaches.
- Work closely with analysts to validate and identify connections across data sources.
- Partake and employ end-user research and testing.
- Maintain working relationship and contractual arrangements with usability research agencies and participants suppliers.

**What skills and experience will you have?**
- Academic background focused on Cognitive Science / Psychology qualification or equivalent experience (HCI)
- 3+ years of experience designing consumer-facing products across multi device.
- Experience in a culture of user centred methodologies.
- Ability to iterate your designs and solutions efficiently and intelligently.
- Can clearly and effectively communicate findings and opportunities to teams and stakeholders.
- Experience working in continuous delivery environments where the pace is fast
- Ability to identify key recommendations inspired by customer needs and behaviours.
- Proven experience of successfully integrating customer research into a products design practice.
- Display a strong understanding of the strengths and limitations of different research methods.
- Excellent written and verbal communication skills
- A methodical / analytical approach and great problem-solving skills
- Attitude and the aptitude to learn new technology area/domain quickly
- Great presentation and persuasion skills
- Strong interpersonal skills and a team player who could work collaboratively with other members of the team

**N Brown - who we are and why work for us?**

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

**What’s in it for you?**
- Hybrid working
- 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
- Annual bonus scheme
- Enhanced maternity and adoption leave
- Access to Apricity, a self-funding IVF benefit at a reduced rate
- Company pension with up to 8% N Brown contribution
- Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
- A range of financial wellbeing support
- Colleague discount across all N Brown brands
- Onsite café with subsidised rates and local restaurant discounts
- Life Assurance and Private Medical Insurance
- Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice

**Ways of Working**

We offer hybrid working which varies across the business depending on the role you’re in. For this role, the expectation would be 1 day per week. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re per

  • UX Researcher

    3 months ago

    Manchester, United Kingdom Booking.Com Full time

    **Tripsdesign&ux Tripsrides**: **About the job**: As a Researcher (core) you will: - Plan and conduct independent research to collect and analyse customer behavior through a variety of qualitative and/or quantitative methods. - Work with other teams across Rides i.e. product team, designers, UX writing, data analysts, strategy, supply & Customer services...

  • UX Researcher

    2 months ago

    Manchester, United Kingdom Canvas Reply Full time

    **BE PART OF A WORLD-CLASS DIGITAL EXPERIENCE AGENCY.** **Role: UX/UI Researcher** **Location**:Hybrid from our offices in London, Manchester or Chester. An opportunity to directly contribute to some of the world’s biggest brands, by bringing your expertise in UX/UI to help a growing team. Whether you're a Senior UX Designer on the lookout for the next...

  • UX Researcher

    3 months ago

    Manchester, United Kingdom Interactive Investor Full time

    WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...

  • UX Researcher

    3 months ago

    Manchester, United Kingdom KP UK Full time

    **UX Researcher** **Reference number**:JR235258*** **Location**: Hybrid working - home and our office at Universal Square, Manchester, UK **Working pattern**:Full-Time **Contract Type**: Permanent **Number of roles**:1 **Salary**: £36,400-£45,000 per annum We are looking for a UX Researcher to join our team. As a UX Researcher, you will work...

  • Senior UX Researcher

    3 months ago

    Manchester, United Kingdom Interactive Investor Full time

    WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...

  • Associate UX Researcher

    3 months ago

    Manchester, United Kingdom Bally's Interactive Full time

    **Associate UX Researcher**: **Are you a creative problem solver with a passion for user experience?**: **Would you like to impact the digital experiences of millions of users?**: **Who we are**: Bally's Interactive is the digital arm of one of the world's leading entertainment providers, with tens of millions of players across the globe and an unmatched...

  • Senior UX Researcher

    3 weeks ago

    Manchester, United Kingdom Interactive Investor Full time

    Description WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under...

  • Senior UX Researcher

    3 weeks ago

    Manchester, United Kingdom Interactive Investor Full time

    WHO WE ARE:interactive investor is an award-winning investment platform that puts its customers in control of their financial future.We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...

  • UX Research Team Lead

    3 months ago

    Manchester, United Kingdom Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Apprentice - UX Researcher (Ukapps)

    2 months ago

    Manchester, United Kingdom Pearson Full time

    **Role: Apprentice UX Researcher** **Qualification: Degree Apprenticeship at Manchester Metropolitan University** **Pearson Division: Assessment & Qualifications Delivery** **Location: Manchester** **Salary Range: £30,000** **About Pearson** Our purpose: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they...

  • UX Designer, Strategist, Researcher

    2 months ago

    Manchester, United Kingdom Oscar Technology Full time

    **UX Designer, Strategist, Researcher - Manchester**: Software Development & Engineering, Front End Greater Manchester, Manchester Permanent £35K-£45K per annum Benefits: Remote work, Flexible working **UX Designer & Strategist - Marketing Agency** **Up to £45,000 benefits** **Hybrid, Manchester** This is an opportunity for a UX Designer /...

  • UX Researcher

    3 months ago

    Manchester, United Kingdom Bally's Interactive Full time

    **UX Researcher - Japanese Speaking**: **Are you a creative problem solver with a passion for user experience?**: **Would you like to impact the digital experiences of millions of users?**: **Who we are**: Bally's Interactive is the digital arm of one of the world's leading entertainment providers, with tens of millions of players across the globe and an...

  • Senior UX Researcher

    2 months ago

    Manchester (M ET,), United Kingdom Jaguar Land Rover Full time

    WHAT TO EXPECT This is great opportunity for a dedicated and experienced Senior UX Researcher to join the JLR app team in Manchester, where they will design, perform, and assess user research across our app ecosystem. This individual will assist us in bridging the gap between our product, user experience, engineering, and commercial teams, ensuring that...

  • UX Designer

    3 months ago

    Manchester, United Kingdom Ocean Finance Full time

    **About the company** At Ocean, we’re on a mission to become the UK’s leading credit platform for people not served by the mainstream, helping them improve their financial wellbeing over their lifetime. This has been our mission for over 30 years, and it’s still the thing that drives us to do better and more for our customers. We do this by helping...

  • Lead UX Designer

    4 weeks ago

    Manchester, United Kingdom Interactive Investor Full time

    WHO WE ARE:interactive investor is an award-winning investment platform that puts its customers in control of their financial future.We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...

  • Lead UX Designer

    4 weeks ago

    Manchester, United Kingdom Interactive Investor Full time

    Description WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under...

  • UX Designer

    2 months ago

    Manchester, United Kingdom MRJ Recruitment Full time

    UX Designer: Shape the Future of People Management Software (Manchester, UK)Do you love user-centered design and building intuitive experiences?We're looking for a talented UX Designer to join an award-winning team in Manchester! You'll have the chance to work on industry-leading people management software used by over 400,000 active users across 3...

  • UX Designer

    1 month ago

    Manchester, United Kingdom MRJ Recruitment Full time

    UX Designer: Shape the Future of People Management Software (Manchester, UK)Do you love user-centered design and building intuitive experiences?We're looking for a talented UX Designer to join an award-winning team in Manchester! You'll have the chance to work on industry-leading people management software used by over 400,000 active users across 3...

  • UX Strategist

    3 months ago

    Manchester, United Kingdom CTI Digital Full time

    As a UX Strategist, you will be responsible for providing strategic insights and recommendations to clients for a variety of digital products and services that the wider CTI Digital Group offer through multiple brand names and service departments. You will work collaboratively with cross-functional teams to research and analyse data and then use the insight...

  • UX Designer

    15 hours ago

    Manchester, United Kingdom MRJ Recruitment Full time

    UX Designer: Shape the Future of People Management Software (Manchester, UK)Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Do you love user-centered design and building intuitive experiences?We're looking for a talented UX Designer to join an award-winning team in Manchester! You'll have...