Client Relations Assistant
6 months ago
Our Client Relations Assistants play a vital role in connecting with our potential new residents and their families. With loads of energy, enthusiasm, and hard work you can help us build strong, lasting relationships with our local partners, families, and the local communities. Don’t miss this opportunity to be part of something amazing.
**Working at Oakland Care will result in some excellent rewards & benefits including**:
- Free meals and drinks on duty.
- Refer a Friend Scheme paying up to £1000 per successful referral - for all roles within Oakland Care.
- Recognition and staff appreciation initiatives.
- Long service awards.
And much more.
**Location**:Elsyng House, 1 Forty Hill, Enfield EN2 9HT**
**Hours: 40 hours per week**
**Pay: £30,000 Per annum (Mobile and Lap-top will be provided)**
**Contract: Full-time, Permanent**
**Car and driving licence essential.**
**“Are you ready to join a high-calibre Care Home provider with an award-winning reputation?”**
**What you need**:
- Good interpersonal skills.
- Confident in client relationship building.
- An outgoing personality.
- Excellent written, non-verbal, and verbal communication skills.
- Excellent presentation & professional attitude.
- Flexible approach to working hours.
- Always promote a professional image for the company.
- Ability to travel to other homes by car, for training/support.
- Positive attitude.
**What you will be doing**:
- Build positive relationships with families of potential residents, and external stakeholders.
- Promote a positive culture within the home.
- Create an excellent client experience.
- Ensure new enquiries are added to the database.
- Organise and design “taster” events for prospective customers.
- Ensure the show suit is presented to company standard.
- Support the move in process, ensuring that the resident and their families experience is positive.
- Ensure that all required moving in documentation and finances are completed prior to admission.
**“Our mission”** is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family.
- ** Family**:
- ** Integrity**:
- ** Respect**:
- ** Exceptional**:
- ** Sustainable**
INDFOH
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