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Junior Administration Assistant

2 months ago

Petersfield, United Kingdom Workshop Recruitment Full time

**Junior Administration Assistant**

**Petersfield**

**Permanent**

Are you looking to gain a career in administration with a company who can offer great career opportunities for growth and development? If so, this role may be ideal for you.

You must have good customer service, organisation and administration skills and the ability to work under pressure. Possess excellent telephone skills relating to both incoming and outgoing calls and the ability to organise own workload efficiently and handleseveral projects simultaneously.

Full training will be provided but some office-based experience would be desirable.

**Duties will include**
- Process incoming worksheets from engineers
- Assist with the production of information packs for all forthcoming projects
- Online maintenance of customer information and job progress
- Support Scheduling team and Key Account managers to ensure KPI’s are met
- Support the Enquiries Team with customer queries and issuing documentation as required
- Act as a support for customer service contact including emergencies, breakdowns and all incoming calls - Strong customer service skills are vital in this respect as is a good telephone manner.
- Demonstrate a flexible approach to workload commitments
- Assist with weekly and monthly report prep
- Maintain the team inbox and distribute in an effective and timely manner.
- Distribution of post as and when required.
- Assist other members of the Office in times of high output for their area or during holiday periods.

**Skills Required**:

- Good customer service, organisation and administration skills and the ability to work under pressure.
- Excellent telephone skills relating to both incoming and outgoing calls.
- Ability to organise own workload efficiently and handle several duties simultaneously.

**Working Hours**
- Monday - Thursday 08.00 - 4pm
- Friday - 08.00 - 3.30pm

**Salary**

£20,000

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