Customer Service Assistant

3 weeks ago


Cardiff, United Kingdom F Talent Group Full time

Job Title: Entry-Level Customer Service Assistant

Location: Cardiff

, flexible hours

Start Date: ASAP

**Salary**: Competitive

We are looking for an enthusiastic and customer-focused individual to join our team as an Entry-Level Customer Service Assistant. This is a great opportunity for someone who is looking to start their career in customer service and gain experience in a dynamic and inclusive workplace.

Key Responsibilities:

- Maintain customer records and keep them up-to-date
- Assist with order processing and shipping
- Handle customer complaints and resolve issues in a calm and efficient manner
- Collaborate with other team members to improve customer service processes
- Provide administrative support as needed

**Requirements**:

- Excellent communication skills, both written and verbal
- Strong problem-solving skills
- Ability to work independently and in a team environment
- Attention to detail and accuracy
- Customer service experience is a plus, but not required
- Flexibility with scheduling

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume for consideration.

**Salary**: £23,000.00-£25,521.95 per year

**Benefits**:

- Canteen
- Company events
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Cardiff, Cardiff: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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