Current jobs related to Customer Service Representative - Cardiff - Yucca Recruitment Agency Ltd

  • Customer Service Representative

    1 week ago

    Cardiff, Cardiff, United Kingdom Ikea Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at IKEA Cardiff. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive shopping experience for our...

  • Customer Service Representative

    1 week ago

    Cardiff, Cardiff, United Kingdom Ikea Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at IKEA Cardiff. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive shopping experience for our...

  • Customer Service Representative

    3 months ago

    Cardiff, United Kingdom Kent Recruitment Bureau Full time

    Cardiff | Work from home | £500-£1000 Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...

  • Customer Service Representative

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Moto Full time

    About the Role:We are seeking enthusiastic individuals to join our team as Customer Service Representatives at Moto, the nation's favourite coffee shop. As a Customer Service Representative, you will be responsible for delivering exceptional customer service while serving coffee, tea, and specialty beverages.Key Responsibilities:Producing high-quality...

  • Customer Service Representative

    3 months ago

    Cardiff, United Kingdom Kent Recruitment Bureau Full time

    Cardiff | Work from home | £500-£1000 Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...

  • Customer Service Representative

    3 months ago

    Cardiff, United Kingdom Three Arches Services Ltd Full time

    **About us** Three Arches Services Ltd is a small business in Cardiff. We are a professional garage with outstanding values and customer care. Our work environment includes: - Modern office setting Overview: We are seeking a dynamic Customer Service Representative to join our team. With exceptional communication skills and a passion for providing...

  • Customer Service Representative

    1 week ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    **Job Title:** Customer Service Representative**Location:** UK**Contract Details:** Full-time, Part-timeAlyana UK Ltd, a leading recruitment company, is seeking dedicated and enthusiastic Customer Service Representatives to join our client's team in the UK. This is a full-time/part-time position, offering a competitive salary and excellent benefits...

  • Customer Service Representative

    1 week ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    **Job Title:** Customer Service Representative**Location:** UK**Contract Details:** Full-time, Part-timeAlyana UK Ltd, a leading recruitment company, is seeking dedicated and enthusiastic Customer Service Representatives to join our client's team in the UK. This is a full-time/part-time position, offering a competitive salary and excellent benefits...

  • Customer Service Representative

    2 weeks ago

    Cardiff, Cardiff, United Kingdom ESSENTIAL EMPLOYMENT LTD Full time

    Job Title: Customer Service RepresentativeJob Type: Part-time, TemporaryJob Description:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Essential Employment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and candidates.Key...

  • Customer Service Representative

    2 weeks ago

    Cardiff, Cardiff, United Kingdom ESSENTIAL EMPLOYMENT LTD Full time

    Job Title: Customer Service RepresentativeJob Type: Part-time, TemporaryJob Description:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Essential Employment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and candidates.Key...

  • Customer Service Representative

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Owens Group Full time

    Job Title: Customer Service RepresentativeJob Summary:Owens Group is seeking a highly skilled and customer-focused Customer Service Representative to join our team in our newly established Cardiff Docks depot. As a key member of our Pallet network team, you will be responsible for providing exceptional customer service and ensuring timely and accurate...

  • Customer Service Representative

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Owens Group Full time

    Job Title: Customer Service RepresentativeJob Summary:Owens Group is seeking a highly skilled and customer-focused Customer Service Representative to join our team in our newly established Cardiff Docks depot. As a key member of our Pallet network team, you will be responsible for providing exceptional customer service and ensuring timely and accurate...

  • Customer Service Representative

    1 week ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    Customer Service Representative OpportunityWe are seeking a dedicated and enthusiastic Customer Service Representative to join our client's team in Cardiff, UK.This is a full-time/part-time position, offering a competitive salary and excellent benefits package.The successful candidate will provide a customer-focused response on a range of services through...

  • Customer Service Representative

    1 week ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    Customer Service Representative OpportunityWe are seeking a dedicated and enthusiastic Customer Service Representative to join our client's team in Cardiff, UK.This is a full-time/part-time position, offering a competitive salary and excellent benefits package.The successful candidate will provide a customer-focused response on a range of services through...

  • Customer Service Representative

    18 hours ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    Customer Service Representative Job DescriptionJob Title: Customer Service RepresentativeLocation: Cardiff, UKContract Details: Full-time, Part-timeAlyana UK Ltd is seeking dedicated and enthusiastic Customer Service Representatives to join our client's team in Cardiff, UK. This is a full-time/part-time position, offering a competitive salary and excellent...

  • Customer Service Representative

    2 days ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    Customer Service Representative Job DescriptionJob Title: Customer Service RepresentativeLocation: Cardiff, UKContract Details: Full-time, Part-timeAlyana UK Ltd is seeking dedicated and enthusiastic Customer Service Representatives to join our client's team in Cardiff, UK. This is a full-time/part-time position, offering a competitive salary and excellent...

  • Customer Service Representative

    5 days ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    Customer Service Representative OpportunityWe are seeking a dedicated and enthusiastic Customer Service Representative to join our client's team in Cardiff, UK.This is a full-time/part-time position, offering a competitive salary and excellent benefits package. The role involves providing a customer-focused response on a range of services through multiple...

  • Customer Service Representative

    5 days ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    Customer Service Representative OpportunityWe are seeking a dedicated and enthusiastic Customer Service Representative to join our client's team in Cardiff, UK.This is a full-time/part-time position, offering a competitive salary and excellent benefits package. The role involves providing a customer-focused response on a range of services through multiple...

  • Customer Service Representative

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complex queries, and working closely with our team to ensure seamless service delivery.Key...

  • Customer Service Representative

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complex queries, and working closely with our team to ensure seamless service delivery.Key...

Customer Service Representative

4 months ago

Cardiff, United Kingdom Yucca Recruitment Agency Ltd Full time

**JOB DESCRIPTION AND PERSON SPECIFICATION**

**Job Title**: Customer Service Representative

**Hours per Week: 37**

**Location of Post**: County Hall

**Job Purpose**:
To understand, support and advise a wide range of customers making enquiries regarding all Council services through multiple channels of access. You will be responsible for resolving a high level of calls at the initial point of contact.

**Duties and Responsibilities**

**Job Specific Requirements**
- To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
- To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
- To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction.
- To work with current and emerging technology to enhance customer contact services.
- To ensure continuous improvement, initiating, facilitating and responding to change in a positive manner.

**Person Specification**

**Education & Training**

A sound working knowledge of using software within a MS Windows (or similar) environment.

**Experience / Knowledge**

Keyboard skills demonstrating speed and accuracy whilst in a MS Windows (or similar) environment.

Proven experience delivering customer focused information and advice services.

**Skills and Abilities**

Take time to listen to our customers’ needs whilst seeking to understand their enquiry. Be polite, helpful and considerate ensuring correct information is relayed.

Listens patiently empathises with the customer’s situation and conveys a genuine desire to help and support.

Ability to work as part of a team, demonstrating a willingness to assist others and a commitment to meeting Team, Directorate and Corporate objectives

Analyses what the customer truly wants/needs taking all relevant factors into account and arriving at logical conclusions.

Communicate clearly and concisely working within a culture that encourages open, honest, timely and effective communication

Makes best use of available technology & demonstrates an aptitude for learning to use new technologies to improve own performance.

**Special Circumstances**

The Contact Centre is open between the hours of 08.30am - 6pm and an appropriate shift pattern is in place.

**Job Types**: Full-time, Temporary contract, Temp to perm
Contract length: 3 months

**Salary**: £11.39 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift

Ability to commute/relocate:

- Cardiff, CF10 4UW: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)
- Windows: 1 year (preferred)

Reference ID: 815792