Office Services Administrator

3 weeks ago


Derby, United Kingdom Derby Health Staffing Full time

**Office Service Administrator**

Derby Health Staffing has an exciting opportunity for an Office Services Administrator to join our thriving team based at the Royal Derby Hospital NHS Foundation. The Derby Health Staffing Team is responsible for the effective deployment of clinical flexible temporary workforce across Trust and this is a key role, being the first point of contact for our temporary workers, staff, agencies, and managers.

You will be on a permanent contract, with a highly competitive salary working 3 - 4 long days per week on a 10 - 12-hour shift.

**Job Description and Person Specification**

**Main duties of the job**

To communicate and liaise with staff within a range of disciplines and specialities, Flexible Staff, wards/departments and external suppliers. Providing Trusts with a cost-effective service and flexible, value for money workforce, enabling areas to have required staffing complement at necessary skill level, supporting Trusts in their service delivery to patients.

**Working for the organisation**
- The DHS team are a small and friendly unit based at Royal Derby Hospital.
- Home Working considered once training complete.
- Competitive salary, company sick pay & generous holiday entitlement
- Annual bonus structure

**Detailed Main Responsibilities**

1. To communicate and liaise with Ward Areas, Bank Nurses and Nursing Agencies,
ensuring areas have required staffing complement at the necessary skill level.

2. To work with staff within a range of disciplines and specialities, both Trust
wards/departments and external suppliers, ensuring queries/complaints are effectively
resolved.

3. When required, provide unsupervised Allocations coverage out of normal office hours
working from home, making autonomous decisions on effective staffing coverage.

4. Liaise with colleagues to regularly form a weekend rota for the Allocations Team,
enabling continuity of service and ensuring an effective operation.

5. To produce and distribute reports from the Bank databases for Managers within strict
deadlines, enabling Departments to check information produced and query as necessary.

6. To check that bank/agency timesheets have been appropriately validated in preparation
for input, enabling approved audit measures to be adhered to.

7. Responsible for the continued updating of the computerised bank management system,
ensuring all staff records and data are current.

8. Participate and provide support in aspects of the recruitment and training process, ensuring Bank Nurses are aware of Nurse Bank procedures and protocols.

**Job Types**: Full-time, Permanent

**Salary**: From £23,590.00 per year

**Benefits**:

- Sick pay
- Work from home

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Derby: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 26/05/2023


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