Emergency Department Matron

7 months ago


Swansea, United Kingdom Swansea Bay University Health Board Full time

It’s an exciting time for Morriston Service Group with the re-structure of its services, and the creation of a new Acute, Emergency Care and Hospital Operations Division. This change will ensure the Division has the identity, support structure and governance to showcase Emergency Medicine at its best. The post of Matron will be integral to achieving this aim by demonstrating great leadership, the ability to develop great teams and ensure patient care is at the heart of the department.

The Matron will be at the heart developments while bringing a truly professional, advanced and modern approach to Nursing. You will act as a role model for the nursing team in ED, as well as provide professional leadership, motivation, direction and inspiration to all members of the Multidisciplinary Team.

If you have the vision, drive, compassion, and the skills of a transformational and inclusive leader then this is the job for you.

We are looking to build a place where staff feel autonomous with a sense of belonging and competence. The role necessitates, proven leadership and communication skills and the ability to initiate and effect change with a positive, ’can do’’ approach for service improvement.

The Matron will ensure all clinical, quality, safety, financial and workforce targets and standards are met.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

The Senior Nursing, Clinical and Management team are keen to build a team of truly compassionate leaders who lead from the front at the same time as facilitating and growing others to deliver quality care across the service line together.

Quality and Safety

Responsible for reporting to the Deputy Head of Nursing robust quality and safety, investigation, learning across defined areas of responsibility.

Creates a culture for ensuring that the patient, family and carers are at the centre of everything we do and where safe and high quality patient care is consistently delivered.

Education and Training

Fosters a creative learning culture, encouraging staff to participate in lifelong learning initiatives, valuing daily practice as a reflective learning opportunity where learning can be applied directly to practice.

Research and Development

Embed a culture of research and audit.

Information Resources

Produces reports and presentations, using computer software based on a range of information from a variety of sources.

Performance and Financial Management
- Meet regularly with the ward sister/charge nurses to monitor resource

Professional Leadership

Be highly visible, accessible and approachable to staff, patients and the public to ensure that open and honest communication channels are created and sustained.

Provide professional leadership in person-centred, compassionate care and role model what this means to all members of the team.

Operational and People Management

Day to day management for designated ward sisters/ charge nurses

/specialist/ nurse practitioners, ensuring that appropriate arrangements are in place to set challenging but realistic objectives, monitor performance and agree and review performance and personal development plans to support achievement of individuals’ full potential.

Ensures that available nurse staffing resources are utilised effectively to maintain quality safe care and manage any particular risk areas, this may include redistribution of resources in line with locally agreed policy and agreed risk assessment.

Service Delivery and Improvement

To enable the Deputy Head of Nursing to monitor compliance with the relevant Welsh Government, Health Board and relevant specialty and subspecialty policy and targets including infection prevention control policy, patient dignity and gender; patient safety and practice as well as transfers between departments for clinical and operational purposes, the Matron will ensure that these are adhered to within the designated areas of responsibility within the Division.

Implement the infrastructure that enables teams to nurture effective multidisciplinary approaches to care and develop ways to improve care coordination and patient flow so that users have positive experiences and the clinical team is better able to meet patients’ needs effectively and efficiently.

Challenges and addresses identified processes and/or other issues impeding the patient’s flow from admission to discharge.

Communication and Engagement

Implement and embed systems that that ensure the patients’ voice is heard in all key activities and at Senior Management level.

Foster involvement and engagement with patient and service users to guide learning and service development within areas of responsibility.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.



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