Senior Health Care Support Worker

7 months ago


Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

Ever thought of a career within mental health but not a registered practitioner? or are you a support worker already and passionate in your profession and keen to make a positive difference in peoples lives? Are you looking for a new career adventure and wanting a new challenge that is rewarding? Then the Lincoln Crisis Resolution and Home Treatment Team could be for you

The Crisis Resolution and Home Treatment Service is predominantly a community based service that provides mental state and risk assessment of referred service users presenting with acute mental ill health or debilitating mental distress. It provides initial and continued health and social care to it’s service users based on their individually assessed needs, ensuring that an agreed package of care is implemented which reflects the Trust’s policy to engage services users and their carers in all aspects of their carer and treatment.

The post holder will be responsible for supporting the care needs of service users who present in an acute mental health crisis or that show symptoms of mental distress that could lead to significant risk/harm. The post holder will be responsible for following and help reviewing care plans implemented to ensure identified care needs are met and service users can successfully transition from crisis point to discharge whilst under the guidance of senior / registered staff. The post holder will work under the supervision of the Acute and Senior Acute Care Practitioners.

The post holder will be responsible for supporting the care needs of service users who present in an acute mental health crisis or that show symptoms of mental distress that could lead to significant risk/harm.

The post holder will be responsible for following and help reviewing evidence based care plans implemented to ensure identified care needs are met so that the defined group of service users and their carers within the service catchment area can successfully transition from crisis point to discharge whilst under the guidance of senior / registered staff.

The post holder will work under the supervision of the Acute and Senior Acute Care Practitioners (Nurses, Social Workers, OTs) and will be Managed by the Team Coordinator.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

To work within the policies, protocols and clinical procedures of Lincolnshire Partnership NHS Foundation Trust and to promote competent working practice within an integrated multi-disciplinary team.

To liaise with the Psychiatric Nurse / Social Worker / Occupational Therapist, and carry out assigned / delegated duties as a member of the multi
- disciplinary mental health team. Including working alongside a registered practitioner in the Crisis Vehicle Response (CVR) role.

To be prepared to work on own initiative as necessary and report to Psychiatric Nurse/ Social Worker / Occupational Therapist.

Promote equality for all patients and understand their health needs.

Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.

Ensure accurate record keeping in accordance with Trust policy.

Participate regularly in clinical supervision sessions (both 1-1 and group sessions).

Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.

Attend in-service training and other study / refresher days to meet individual, statutory and service needs.

Participate in performance reviews.

To work flexibly across a 24 hour / 7-day-a-week service - working shifts on week days, weekends and nights

Facilitate and participate in recreational and physical activities in the provision of health and social care to service users.

To be willing to act as a Team Champion and specialise in specific topic areas. E.g Safeguarding, Risk Management, Health and Safety, Carers, Staff Wellbeing etc.



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