Receptionist

5 days ago


Shipley, United Kingdom Affinity Care Bradford Full time

**_Affinity Care is the collective name for our medical practices, now one organisation. The joining of these like-minded practices has happened steadily since 2012 and comprises four practices over eight sites._**

**_ working as one organisation helps us build a more sustainable structure to better meet the increasing demands on the NHS, improve the patient experience and deliver improved clinical outcomes. Our ethos is to keep what patients and staff value from General Practice - family orientated and clinically led care. We value continuity of care for patients with long term conditions and the need for easy access with urgent advice for more acute problems._**

**_
We value the individuality of each of our practices and the differing needs of patients and aim to provide friendly approachable patient-facing staff, including our reception and clinical teams._**
- An excellent opportunity has arisen for a suitably qualified and experienced individual to join our reception team based at our Westcliffe Medical Centre in Shipley._
- Key tasks and accountabilities associated with this role are as follows:_
- Meeting and greeting patients providing high standards of patient focused care._
- Communicate effectively, appropriately, and confidently with patients and visitors._
- Provide excellent customer service, deal with all matters in a timely and accurate manner and demonstrate empathy where appropriate and necessary._
- Directing patients to the most appropriate service._
- Support clinicians during clinics by dealing with their queries and tasks as requested._
- Provide chaperoning service were requested by the clinician and/or patient._
- Work closely with and liaise effectively with colleagues both in the reception team and the backroom administration team._
- Fulfil administrative duties as directed by line manager. This will include ensuring consulting rooms are appropriately stocked, registering new and temporary patients, dealing with repeat prescription requests, ringing patients to confirm if they will be attending a clinic appointment._
- General office duties and any other duty as requested by line manager commensurate with the role, including covering for absent colleagues._

**_
Skills, knowledge & Experience_**
- Experience working in a patient focused environment preferably gained in General Practice or NHS._
- Demonstrable experience and understanding of strict confidentiality._
- Excellent written and verbal communication skills with the ability to always demonstrate empathy and act courteously._
- Able to work on own initiative and under pressure, prioritise workload and function as a team member. The ability to work flexibly is essential._
- NVQ 2/3 Customer service (or equivalent). (Not essential)_- Applicants should be highly motivated with a willingness to learn and develop skills and act as an advocate for the organisation whilst contributing to continuously improving all aspects of the organisation and the service we provide._

**_
Benefits:_**
- _ Competitive rate of pay._
- _ Birthday holiday and wellbeing leave._
- _ Flexible approach to working hours._
- _ A friendly and engaging environment._
- _ Be part of a great team._
- _ Opportunities to gain experience new skills._

**_


  • Receptionist

    4 weeks ago


    Shipley, United Kingdom Nudental Full time

    **Receptionist** Nudental is a luxury private dental practice based in Baildon. We are looking for a fun, enthusiastic and caring team member to come and join our Nu Dental family. What your daily taks would include - Greeting patients, making drinks, provide patients with appropriate information and make them feel welcome - Process mail items - Assist...

  • Clinic Receptionist

    2 weeks ago


    Shipley, United Kingdom Yorkshire Podiatry Full time

    Receptionist in a small but busy clinic. Main duties: Taking phone calls Booking appointments Dealing with patient enquiries Updating patient details. Some reception experience required but training using the booking system will be provided. **Salary**: £14.00 per hour Expected hours: 30 per week **Benefits**: - Company pension - Free parking -...

  • Receptionist

    2 weeks ago


    Shipley, Bradford, United Kingdom Nudental Full time

    ReceptionistNudental is a luxury private dental practice based in Baildon. We are looking for a fun, enthusiastic and caring team member to come and join our Nu Dental family.What your daily taks would include Greeting patients, making drinks, provide patients with appropriate information and make them feel welcome Process mail items Assist with...

  • Dental Receptionist

    3 weeks ago


    Shipley, United Kingdom Nudental Full time

    We are a beautiful private dental practice in Baildon, Bradford and are looking for a receptionist/administrator to handle welcoming patients, booking patients in and generally being a great team player! We are blessed to have a lovely, experienced team and a wonderful patient base with a warm, relaxing, family feel. This role also includes helping us...


  • Shipley, United Kingdom Taskmaster Resources LTD Full time

    Have you got excellent customer service skills? Do you want to work for an organisation that has a massive impact on the lives of everyday people? Are you available to start ASAP? If so, this could be the role for you. for this position you must be able to travel beteeen sites We are currently recruiting for an administrator/receptionist to work for an NHS...


  • Shipley, United Kingdom Taskmaster Resources LTD Full time

    Have you got excellent customer service skills? Do you want to work for an organisation that has a massive impact on the lives of everyday people? Are you available to start ASAP? If so, this could be the role for you. for this position you must be able to travel beteeen sites We are currently recruiting for an administrator/receptionist to work for an NHS...


  • Shipley, United Kingdom Carnegie Dental Clinic Full time

    **We have an exciting opportunity for an enthusiastic, customer service-driven individual to join our front-of-house team in Shipley!** **The role**: You will be the first point of contact for all the patients, you will be taking them through their journey delivering a first-class customer service experience both face-to-face and over the telephone. You...


  • Shipley, United Kingdom Surpass Assessment Full time

    **ROLE PROFILE** **Role Title: Receptionist / Administrator** **Location: Office based (Saltaire)** Surpass Assessment successfully supplies some of the largest and most prestigious certification and examination organisations in the world with its onscreen testing solution, the Surpass Platform, which enables the creation and delivery of millions of exams...

  • Dental Receptionist

    2 weeks ago


    Shipley, Bradford, United Kingdom Nudental Full time

    We are a beautiful private dental practice in Baildon, Bradford and are looking for a receptionist/administrator to handle welcoming patients, booking patients in and generally being a great team playerWe are blessed to have a lovely, experienced team and a wonderful patient base with a warm, relaxing, family feel.This role also includes helping us generate...


  • Shipley, Bradford, United Kingdom Surpass Assessment Full time

    ROLE PROFILERole Title: Receptionist / AdministratorLocation: Office based (Saltaire)Surpass Assessment successfully supplies some of the largest and most prestigious certification and examination organisations in the world with its onscreen testing solution, the Surpass Platform, which enables the creation and delivery of millions of exams each year.Role...


  • Shipley, Derbyshire, United Kingdom SF Recruitment Full time

    We are seeking a professional and friendly Receptionist to cover maternity leave for nine months for our busy client in Heanor. The role involves managing the front desk, handling communications, and performing administrative tasks to ensure smooth office operations. Working Hours - 40 per week Salary - £24,000 Key Responsibilities Greet and welcome...

  • Team Leader

    4 weeks ago


    Shipley, United Kingdom Affinity Care Full time

    Organisational Overseeing the smooth running of the telephone hub ensuring calls are answered in a timely and professional manner in line with agreed standard operating procedures and with a patient focus. Day to day management of the workflow across the reception hub activities ensuring fair distribution amongst the team. Development and maintenance of...

  • Receptionist

    2 weeks ago


    Shipley, Bradford, United Kingdom Affinity Care Full time

    To deal with patients and visitors in a courteous manner, using your skills to ensure matters are dealt with efficiently; providing effective management to patient demand, and reducing undue delay or queues at the front desk/phones To work to protocols with regard booking appointments, repeat prescriptions, ordering of patient transport including emergency...

  • Medical Receptionist

    3 weeks ago


    Shipley, United Kingdom The Saltaire & Windhill Medical Partnership Full time

    RECEPTION Receiving calls from patients, consulting with members of practice team Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional. Register new patients, temporary residents, and any requiring immediate and necessary treatment, carefully checking...


  • Shipley, United Kingdom Baildon Medical Practice Full time

    To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required. To act as the...

  • Team Leader

    2 weeks ago


    Shipley, Bradford, United Kingdom Affinity Care Full time

    Organisational Overseeing the smooth running of the telephone hub ensuring calls are answered in a timely and professional manner in line with agreed standard operating procedures and with a patient focus. Day to day management of the workflow across the reception hub activities ensuring fair distribution amongst the team. Development and maintenance of...