Associate Account Director

3 weeks ago

Folkestone, United Kingdom Sleeping Giant Media Full time

ROLE: Associate Account Director

DEPARTMENT: Client Services - Account Management Team

LOCATION: Folkestone, Kent (2-3 days in Office)

DURATION: Fixed-Term (12 months) Maternity Cover

PACKAGE: £34,000-£39,000 DOE

Are you looking for your next career opportunity as an Associate Account Director in the digital marketing industry? Sleeping Giant Media is a multi award winning business with clients across the UK and Europe, and we’re looking for an Associate Account Director to join our Giants and help take us to the next level

Why consider Sleeping Giant Media? To Awaken Potential... Yours, our Giants and our Clients That’s our mission.

Would our ambition to develop an incredible working environment committed to Health & Wellbeing, Diversity, Flexibility, Inclusivity, Excellence, Community, and Sustainability inspire you?

And finally, would you love to be part of the team of Giants that helps us achieve our Times Top 100 Employer status, an industry-leading Employee Net Promoter Score and our Carbon Negative Commitment?

If the answer is yes, and you feel that this specific role is right for you, then we want to talk.

You should expect all the usual benefits, unlimited holiday, health cash plans, paid sick, flexible working, etc But most importantly, the flexibility, support, and encouragement to develop your own career are in line with our mission to Awaken Potential.

**Overview**

**About The Role**

**The Role**:

- Translate clients' business goals into a clear strategy using our model which considers our holistic approach as well as identifies KPIs so we can measure success.
- Oversee external KPI targets and ensure they are met monthly, being accountable for performance.
- Oversee external KPI targets of your Strategic Account Managers, ensure they are met monthly, being accountable for performance.
- Collect and analyse metrics to provide actionable insights to clients and internal teams. Ensure that the strategy is correct and that the tactics deployed by the Pod teams are moving the needle.
- Client communication from team recommendations to requests from the clients themselves, ensuring they meet best practices and align with their digital strategy and goals.
- Create strategic digital roadmaps to achieve buy-in with any or all client contacts needed.
- Delivering Business Reviews that consider opportunities for cross-channel collaboration.
- Meet with clients in person and build relationships with Senior stakeholders
- Support client strategy development for clients your Senior Account Managers are responsible for.

**The Person**:

- A passion & aptitude for Digital Marketing.
- You expect excellence in every interaction between SGM and our clients.
- Results-driven.
- Google Analytics & Google Ads certified.
- Experience using Google Analytics, Google Ads, Screaming Frog, SEMRush, AWR and Google Search Console.
- Exceptional communication and presentation skills.
- Proven organisational skills, allowing you to plan and present detailed proposals and deliver campaigns on time and within budget.
- Proven track record managing client requirements. This includes both planning and managing multi-disciplinary campaigns, and also ad-hoc work.
- A team player, happy to collaborate with the rest of the team to create multi-discipline campaigns.
- Can support the creation of sales collateral as required & attend relevant pitch meetings.

We’re not in for the hard-sell, we’re after someone who will provide solutions to businesses and individuals in a consultative manner, always looking for the best fit.

**The Team**:
The Client Services Team is made up of people from different walks of life, who all share the common goal of exceeding expectations for their clients. They are responsible for designing unique and highly technical strategies for their clients to achieve higher levels of engagement and ROI through search engine optimisation and paid search.

We are a dedicated bunch of people in multiple phases of growth. Some have years’ experience, some are starting out in their journey. They collaborate with the wider client team on our _One Team_ approach, this ensures we are driving growth for all our clients; our strategy is always client first. The team all want to thrive in their environment, drive the business forward, and deliver an excellent service for their clients.

**Together**:
The company itself started in 2008, and part of that success is through our values - we all have to wear CAPES. That is, we have to be a great Communicator, Accountable, Positive, Effective, and Self-Aware. To celebrate our Giant heroes, we make sure everyone is well taken care of.

We welcome people from all walks of life, so if you’d like us to make any adjustments for you to be able to take part in our recruitment, just let us know.

**Benefits**:

- Quick decision making from management
- Supported Autonomy in the role
- Healthcare cash plan, including money back on dental, optical, and other

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