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Scheduler/planner

4 weeks ago

Parsons Green Station, United Kingdom Environ Property Services Ltd Full time

Environ Property Services is offering an exciting opportunity to join our team as a Scheduler/Planner This position is responsible for handling the day-to-day operations of co-ordinating the Pest Control team members, and ensuring that every incoming opportunity is organised efficiently and effectively.

Objectives of this Position
- This specific Planner/scheduler role will require a general understanding of Pest Control works.
- You will be responsible for taking and receiving incoming inquiries in relation to Pest Control work to a property. This includes identifying hot leads.
- You will be an excellent planner and use your skills to provide first class diary management to book work across the Pest Control team.
- Maintaining excellent communication and customer service with our client and customer base is essential.
- A key responsibility will be to manage and schedule the Pest Control team by understanding their capabilities and their industry expertise in order to effectively schedule them on the correct jobs.
- Work closely with the Operations Manager.
- You will be required to handle any call backs to the business regarding recurring issues, and ensuring the correct surveyor goes back to attend any call backs to attend any failures or misdiagnosis.

Preferred Skills and Qualifications
- Previous experience in the Pest Control industry is preferred, however training can be provided as well.
- We are looking for an individual who is attentive, assertive, a quick thinker, driven and able to manage their time and responsibilities effectively.
- Excellent customer service and communication skills are essential.
- Proficiency in Microsoft Office
- Ability to adapt and work with our CRM system
- Highly motivated and able to work on their own as well as part of a team.

Benefits and Pay
- The pay for this position will be up to £28,000 dependant on experience.
- 28 days paid holiday leave
- Staff uniform is provided
- The added benefit of joining a fast-paced, young, and dynamic team

**Job Types**: Full-time, Permanent

**Salary**: From £28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- London SW6 4HH: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: PCSCH/Coord

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