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Meeting and Events Coordinator

4 months ago

Bank Station, United Kingdom Admiral Recruitment Full time

As **Meeting & Events Coordinator** you will work in a professional, flexible and proactive manner to ensure clients needs are identified and all details are communicated to our vendor partners and external vendor teams, to ensure a seamless delivery of service excellence.

Shifts will either start at 7am start or 9am start depending on events.

**Experience**:
**Must have worked in a client facing role**

**Need to have EXCELLENT diary management skills and experience**

**Responsibilities**:

- To man the Conference & Client Center Reception Desks within opening hours; work flexibly to ensure coverage of these - and to adhere to the opening and closing procedures.
- Liaise with the Central Reservations team on a daily basis to receive information pertaining to incoming reservations
- using the reservations tool.
- To entirely plan such events and meetings that are allocated by the Business Manager or Conference & Client Center Event Planners, from reservations stage to billing stage.
- To contact the organiser of all events allocated within 48 hours of booking.
- Prepare daily set-up work sheets for each event/meeting allocated, providing detailed information for Operations, Audio Visuals and Food & Beverage teams to carry out client requirements.
- To coordinate all client or host needs prior to the program and handle changes, additions or deletions with operations, reception and food and beverage staff whilst following the prescribed SOP.
- To give accurate and appropriate information at all times, seeking specialist support where necessary. Review details of each allocated event/meeting for the coming day at the daily function meeting.

**Required qualifications, capabilities and skills**
- Customer-facing experience
- Strong interpersonal skills
- Flexibility to deal with a fast-paced, diverse environment
- Excellent communication skills; both oral and written
- Highly motivated team player
- Work comfortably under pressure and observe deadlines

**Preferred qualifications, capabilities and skills**
- Experience of working within a busy and diverse team
- Track record of quality service provision
- Strong Computer Skills, (MS Office; Room Booking System e.g. EMS)

**If this sounds like the perfect role for you PLEASE APPLY BELOW**

**Salary**: £35,000.00-£37,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Work Location: One location