Operational Services Administrator

2 weeks ago


London, United Kingdom Spafax UK Full time

We are currently looking for an Operational Services Administrator to join our London team.

Spafax is a full-service company media company specialising in aviation, creating innovative content and media solutions.

Our Operational Services team consists of metadata and operations professionals based in various offices around the world. We are responsible for the delivery of encoded media and related metadata for the inflight entertainment systems of the world’s leading airlines.

You will have an enthusiasm for audio-visual entertainment, impeccable organisational and administrative skills, good experience of Excel and a strong attention to detail.

**Tasks**:
Metadata Entry:

- various aspects of collation, formatting, and quality control of metadata for multiple airlines as assigned
- entry/upload of images and synopses into various portals, databases and submission templates for onboard systems and airline websites/micrositesOperational support:

- accurate entry of file requirements into internal and external databases
- creation of status grids and monitoring of file delivery, flagging up issues and discrepancies as relevant
- Liaison with internal teams and third-party suppliers to ensure accurate and timely provision of all content

Key Skills
- Strong admin skills with a minimum of 1 year in an office-based role
- Attention to detail
- Strong organisation skills with good time management
- Good team player with strong interpersonal skills
- Ability to work independently and efficiently to meet deadlines
- Awareness of cultural sensitivities
- Competency in Excel is a must
- Knowledge of Movie, TV and Audio content - an advantage
- Knowledge of the Arabic language, spoken and written - an advantage

In return we offer

Competitive salary with excellent benefits including

Enhanced company pension scheme - upto 10.5% employer contribution

Private medical and dental insurance

Group Income Protection

Life assurance

Birthday day off

Enhanced family-friendly policies ( maternity, paternity, carers leave)

30 days of annual leave following 1 year of service

Subsidised gym membership

Ride to work cycle



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