See more Collapse

Customer Support Administrator

1 month ago

Normanton, United Kingdom Juice Personnel Full time

Customer Support Administrator- Key role information
- Date added: 02-03-23
- Hours: Monday to Friday between 8:00 am to 5.30 pm (either 8.00 am - 5.00 pm or 8.30 am - 5.30 pm), 42.5 hours a week
- Wage: £23 100 p/a
- Sector: Commercial
- Location: Normanton

**An exciting opportunity...**:
**Customer Support Administrator**:
Working for a powered access company on the outskirts of Wakefield, our client is still experiencing growth and has done year on year since 2008 They are looking for Customer Support Administrator to join the team.
In this important role within the Company, you will provide high level administration support and coordination to the Customer Experience team. You will strive to ensure that all administrative tasks are completed in a timely and efficient manner.

With a keen eye for detail, you will understand the need to provide a seamless service to our customers in all areas of the Company’s business activity.

**Could this be you?**:
**Keep Looking**:
**The Role**:

- Proactively seek new ways of ensuring the highest levels of customer service
- Work closely with members of the Customer Experience and Sales teams to ensure an efficient and professional service
- Support and assist colleagues through sharing of knowledge
- Work flexibly, helping with reasonable ad hoc duties as required
- Demonstrate the Company Values in everything you do
- Respect all colleagues and customers, being polite and courteous at all times
- Demonstrate a “can-do” attitude, striving to support colleagues in the best way possible
- Support colleagues in the Customer Experience and Sales teams to ensure that customerissues are kept to a minimum, and where they do occur, that they are resolved quickly and with a positive outcome
- Carry out administrative tasks triggered by customer enquiries, working with care andefficiency at all times
- Ensure all customer contact is recorded on the customer’s record, and any follow-up actionsare completed in a timely manner
- Communicate confidently and effectively during dealings with customers
- Conduct quality checks in line with departmental procedures
- Carry out the administration duties associated with machine off-hires
- Effectively co-ordinate machine breakdown support
- Liaise with customers to book LOLER appointments
- Co-ordinate and administer the capital sales process
- Report any opportunities and threats to the Customer Experience Executive or Head of Customer Service, escalating concerns and suggestions for improvement

**About You**:

- Excellent time management, administration and organisational skills
- A confident communicator with people at any level within an organisation
- Good written and verbal communication skills with a friendly telephone manner
- Self-motivated with an ability to work autonomously and take responsibility
- Impeccable attention to detail
- Ability to meet deadlines
- The ability to make commercially viable decisions
- A flexible approach, with a positive and confident outlook and a willingness and ability to react positively to changing business demand

**Benefits**:

- Profit share
- Free Parking
- Employee recognition
- Health care
- Buy and sell holidays
- Birthday holiday
- Charity days

We have other current jobs related to this field that you can find below

  • Customer Support Repairs Administrator

    1 week ago

    Normanton, United Kingdom Renovotec Ltd Full time

    **Customer Support Repairs Administrator** Renovotec are currently recruiting for a **Customer Support Repairs Administrator** to join their growing Customer Support team. Renovotec supply customers with mobile computer hardware, software and wireless network infrastructures. Providing a first-class customer experience is one of Renovotec’s main...

  • Customer Support Administrator

    2 weeks ago

    Normanton, United Kingdom British Electrical Lamps Full time

    **The BELL Philosophy** We pride ourselves on our core values of **Customer Experience**, **Better Together, Vision **and **Passion**, which remain central to the way we treat our customers and employees. We endeavour to treat you as a member of our family and believe in promoting and enhancing your career throughout your employment with us. Bell Lighting...

  • Customer Service Operator

    4 weeks ago

    Normanton, United Kingdom Paragon Customer Communications Full time

    **Job Title**:Customer Service Operator **Reports To**:Senior Operator **Job Location**:Normanton **Salary**: £21,056.75 per year **Working hours**:38.75 Monday-Friday **Overview of Location** Unit 3 in Courtyard 31 is a Paragon Customer Communication site. Several unique services operate from this site, including centralised back-office printing,...

  • Customer Support

    4 weeks ago

    Normanton, United Kingdom British Electrical Lamps Full time

    We are looking for a Customer Support to join us as a member of the team at our head office in Normanton. You will become a core member of the customer service department providing call and administrative support for our customers, whilst learning a vast knowledge of the Lighting industry along the way. About Us Established in 1920, this family run business...

  • Administrator

    4 weeks ago

    Normanton, United Kingdom Reed Business Support Full time

    Our client is currently recruiting for an Administrator who will be expected to provide comprehensive administrative support within a fast paced environment, using your own initiative whilst working as part of a team. This role is initially a temporary role,but has the potential for permanent opportunities within the team to arise. Main Duties: -...

  • Customer Support

    2 weeks ago

    Normanton, United Kingdom British Electrical Lamps Full time

    **About Us** Established in 1920, our family run business is a leading brand name in the manufacture and supply of light fixtures and light sources to the electrical wholesale industry. Continued success and growth over the last 10 years has created a flourishing company with a turnover in excess of £30m. Due to exponential growth, we are proud to be...

  • Customer Support Coordinator

    6 days ago

    Normanton, United Kingdom pyramid8 Full time

    Pyramid8 are delighted to be supporting an employee owned, friendly establishment, who actively encourage development to promote employees internally. They are a fun and friendly organisation, they are looking to recruit passionate and driven Customer Service Coordinator to join their growing team in Normanton. The successful candidate will be working...

  • Customer Experience Administrator

    2 weeks ago

    Normanton, United Kingdom Welfare Hire Nationwide Full time

    **Type**: Permanent, Part-Time **Working hours**: Mon - Fri, 5 Hours per day. **Job Function**:To support the Customer Experience Manager through daily activities enabling the business to capture customer feedback and investigate customer complaints. **Reporting to**: Customer Experience Manager **Liaising with**: Customers, Head Office, Depots, Customer...

  • Customer Service Administrator

    2 months ago

    Normanton, United Kingdom Menzies Distribution Full time

    Menzies Distribution are currently looking for an enthusiastic customer service professional to join our team in Normanton. Whereby** **you’ll be supporting the customer service team acting as the liaison between the customer and the warehouse and Transport. As well as acting as the first point of contact for the customer and resolves any problems or...

  • Customer Care Administrator

    2 months ago

    Normanton, United Kingdom Generator Power Ltd Full time

    **Generator Power** is the UKs largest independent rental generator company, running a fleet from 10KVA to 1250KVA sets to cater for a wide variety of industries such as; Offshore oil and gas, telecoms, manufacturing, events and construction. We have one of the widest ranges in the UK, with generators and ancillary equipment that can handle anything from a...

  • Customer Services Administrator

    6 days ago

    Normanton, United Kingdom Select Moore Recruitment Full time

    **Customer Services Administrator** **Normanton** **£20,500 - £24,000** **Monday - Friday shifts with flexible weekend rota with team (extra overtime payment made)** Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both written and verbal? If so, we want to hear from you!...

  • Customer Services Administrator

    2 weeks ago

    Normanton, United Kingdom Morgan King Full time

    **Customer Service Administrator** **Normanton** **£20,500 - £22,000** **4 day or 5 day flexible shifts also available over a weekend i.e. Friday - Monday or Thursday - Sunday etc. (extra payment made for this role)** Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both...

  • Customer Services Administrator

    2 weeks ago

    Normanton, United Kingdom Morgan King Full time

    **Customer Service Administrator** **Normanton** **£20,500 - £22,000** **4 day or 5 day flexible shifts also available over a weekend i.e. Friday - Monday or Thursday - Sunday etc. (extra payment made for this role)** Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both...

  • Customer Services Administrator

    2 weeks ago

    Normanton, United Kingdom Select Moore Recruitment Full time

    **Customer Services Administrator** **Normanton** **£20,500 - £23,000** **Monday - Friday shifts with flexible weekend rota with team (extra overtime payment made)** Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both written and verbal? If so, we want to hear from you!...

  • Customer Service Administrator

    2 weeks ago

    Normanton, United Kingdom Sharpsmart Full time

    Sharpsmart Normanton are looking for a highly organised Administration and Customer Service Coordinator who will be based on-site. This role is 37.5 hours per week, Monday-Friday. **Key responsibilities** - Assist with completion of daily documentation and provide detailed information to update our systems. - Deliver quality facility service through timely...

  • Customer Service Administration Assistant

    3 weeks ago

    Normanton, United Kingdom Renovotec Ltd Full time

    **Job Brief: Administration Assistant** Position: Customer Service Administrator Basis: Permanent, Full or Part-Time **Salary**: £25,000 - £30,000 based on Full-Time. Part-Time would be pro-rata. (Subject to experience ) Position: Available: Immediately Location: Home-based with occasional requirement to attend meetings at our Wakefield office. If you...

  • Customer Service Administration Assistant

    3 weeks ago

    Normanton, United Kingdom Renovotec Ltd Full time

    **Job Brief: Administration Assistant** Position: Customer Service Administrator Basis: Permanent, Full or Part-Time **Salary**: £25,000 - £30,000 based on Full-Time. Part-Time would be pro-rata. (Subject to experience ) Position: Available: Immediately Location: Home-based with occasional requirement to attend meetings at our Wakefield office. If you...

  • Customer Services Administrator

    3 weeks ago

    Normanton, United Kingdom Morgan King Full time

    **Service Controller** **Normanton** **Mon - Fri 08.00 - 17.00** **£20,500 - £21,172** Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both written and verbal? If so, we want to hear from you Morgan King are actively recruiting for a service controller to join their client on...

  • Customer Services Administrator

    1 week ago

    Normanton, United Kingdom Morgan King Full time

    **Service Controller** **Normanton** **Mon - Fri 08.00 - 17.00** **£20,500 - £21,172** Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both written and verbal? If so, we want to hear from you Morgan King are actively recruiting for a service controller to join their client on...

  • Customer Experience Administrator

    3 weeks ago

    Normanton, United Kingdom Welfare Hire Nationwide Full time

    **Type**: Permanent, Part-Time **Working hours**: Mon - Fri, 5 Hours per day. **Job Function**:To support the Customer Experience Manager through daily activities enabling the business to capture customer feedback and investigate customer complaints. **Reporting to**: Customer Experience Manager **Liaising with**: Customers, Head Office, Depots, Customer...