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Customer Support Repairs Administrator

3 months ago

Normanton, United Kingdom Renovotec Ltd Full time

**Customer Support Repairs Administrator**

Renovotec are currently recruiting for a **Customer Support Repairs Administrator** to join their growing Customer Support team. Renovotec supply customers with mobile computer hardware, software and wireless network infrastructures.

Providing a first-class customer experience is one of Renovotec’s main priorities, so you will quickly become a vital part of the business.

Main Duties will include:

- Raising, updating and querying device repair requests (RMAs)
- Sending device repair quotations and receiving POs in return
- Arranging deliveries and collections to/from customer sites
- Ensuring all customer calls are logged using our support ticket system

Key Skills:

- Knowledge of Microsoft Operating Systems and Office software suite
- Customer Service
- Communication
- Team Work
- Prioritising work

If you believe you have the ability to fulfil this role, then please submit a full CV along with a cover letter explaining why this role is for you.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 26/02/2024