Customer Service Administration Assistant

3 weeks ago


Normanton, United Kingdom Renovotec Ltd Full time

**Job Brief: Administration Assistant**

Position: Customer Service Administrator

Basis: Permanent, Full or Part-Time

**Salary**: £25,000 - £30,000 based on Full-Time. Part-Time would be pro-rata. (Subject to experience )

Position: Available: Immediately

Location: Home-based with occasional requirement to attend meetings at our Wakefield office. If you prefer to be office-based, you are welcome to do so.

**Job Overview**:
We are looking for a motivated and organised individual to support our Customer Service team. The team is responsible for the service and delivery of a range of technical solutions and work with customers and internal teams to ensure a smooth customer experience.

This new role has become available due to continued expansion and growth.

**Responsibilities will include:

- **
- Creating and managing documents, spreadsheets and presentations
- Compiling reports and other data management tasks
- Assisting with scheduling of customer review meetings
- Following up on outstanding meeting actions
- Communicating with colleagues and customers to answer queries and resolve issues
- Support introduction of new systems and processes
- You may be required to provide admin assistance to our Project Delivery Team
- Carrying out any other ad hoc admin duties as required

**Skills / Personal Qualities Required:

- **
- Customer service experience of some kind would be advantageous
- Experience in Microsoft 365 Power Automate / Power BI would be advantageous
- Attention to detail
- Excellent organisational ability
- Can work independently and as part of a team

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Normanton WF6

Application deadline: 11/03/2024



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