Client Engagement Executive

3 weeks ago


London, United Kingdom NicheCom Full time

NicheCom is the UK’s leading provider of property marketing services and one of the few agencies that can produce professional photography, floorplans, EPCs & videos from a single visit. Furthermore, we have specialist in-house team dedicated to all client design and print requirements, providing a one-stop-shop for all marketing needs.

Due to expansion the we are looking for a Client Engagement Executive to join the team and work in the Orbital Region (within the M25). Ideally you will come from an Estate Agency background.

**Core responsibilities and accountabilities**
- Update and maintain our CRM system
- Target existing clients, lapse clients and new clients with bespoke marketing messages
- Facilitate CRM campaigns, follow up on targets and generate leads for Area Directors
- Managing new client on-boarding and implementation process
- Subject Matter Expert**, **organise and deliver training to clients either in person or remotely
- Continuous monitoring of new client/branch order activity

**Other responsibilities**
- Assisting Director on identifying initial solution requirements through discovery sessions with clients
- Assisting Director on scoping and pitch/proposal activity
- Liaise with team members with the on-boarding of new clients.
- Liaise with Marketing Manager to help develop and deliver our marketing strategy
- Liaise with Director to assist with regional development and escalate complaints where appropriate
- Liaise with Head of IT on feedback and enhancements
- Supplying Marketing Manager with monthly blog ideas/content

**Scope and range of role**

Regional client development and growth, mainly dealing with clients and branches at various levels. Working closely with Director, Senior management team and Marketing Manager.

**Salary**: £30,000.00-£40,000.00 per year

**Benefits**:

- Company car
- Company events

Schedule:

- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: On the road



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