Claims Adjuster

6 months ago

Colchester, United Kingdom MPL Claims Management Full time

**Third Party Claims Adjuster**

**Saturday & Sunday Shifts between 8am - 8pm.**

**Shift pattern 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm**

Are you a driven individual who wants a rewarding career within claims? MPL is one of the fastest-growing UK Insurtechs, we have more than doubled in size in the last year and this is just the beginning. We are looking to continue scaling our company with more MPLrs across the business and be part of the exciting opportunities that comes with being part of the MPL team.
- **Private medical insurance**: Including discounted gym memberships, cinema tickets and a chance to earn points to get free and discounted gifts.
- **MPL Wellness programme**: Free personal training sessions.
- **Refer a friend bonus scheme**: Good people know good people and we want to hear from them.
- **Learning and Development**:Clear progression plan plus the opportunity to work towards extra qualifications with the support of our in house learning and development manager.
- Permanent full time or part time contract, casual dress code, summer, and Christmas parties.
- 20 days holiday prorata, paid day off for your Birthday, 4% pension contribution, death in service, and regular team socials.

**Who is MPL Claims Management?**

Here are MPL Claims we have a team of experienced professionals who provide the highest level of service to our clients. We understand that dealing with a claim for either Motor, Property or Liability can be a stressful and overwhelming experience, which is why we aim to make the claims process as smooth and hassle-free as possible.

Founded in 2018, MPL are part of the ERGO Group by being their own in-house third-party administrator. We manage multiple line claims for both it’s own and external customers. We are ahead of the curve by using cutting edge technology to help enhance our services provided and revolutionise the insurance claims outsourcing arena. Using MPL Technology, our expert team designs and builds claims management products from first principles, enable us to have unparalleled features and a seamless, modern experience for our customers.

**Our exciting opportunity**

In this role, as a Third Party Intervention, Claims Adjuster, you will be targeted on negotiating the third party claimants into our services, working alongside your top performing team in delivering excellent service to all customers. This is a fast paced role where no two days are the same.

**Key Responsibilities**:

- Negotiating the third-party claimants into our services, collaborating with your top performing team in delivering excellent service to all customers.
- Using cutting edge claims management technology, you will attempt to mitigate the costs of claims by contacting claimants to provide services as appropriate to their needs.
- The role includes working with our external business partners including Insurance companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and effective completion of our clients claim.
- Review policy terms and conditions to ensure compliance with regulations and guidelines.
- Provide exceptional customer service and support to policyholders throughout the claims process.
- Manage invoices received from the authorised hire and repair partners, ensuring they are accurate, and register payments onto the claims system for approval.

**Your skills and experience**:

- Passionate for providing the best customer service.
- Proven experience within a phone based role.
- Experience in multitasking with good attention to detail.
- Professional communication skills, written and oral.
- Good IT skills with the ability to use bespoke systems and Microsoft.

**What next?**

The interview process for this position includes two stages. The first stage is an initial screening call, which will be conducted by a member of the Talent Acquisition team. During this call, you can expect to be asked about your experience and qualifications, as well as your interest in the position.

If you are successful in passing the initial screening call, you will progress to the second stage of the interview process, which is an in-person interview with both a member of the Talent Acquisition team and the Claims Team Leader. This interview will be more in-depth and may involve more technical questions about your previous experience and transferable skills so we can assess the suitability for the requirements of the role.

**Background checks**

To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means conducting a DBS, Credit and References check. Please let us know if you have any questions and a member of our Talent Acquisition team will be in touch.

So, if you share our values and our enthusiasm for technology, customer service and fun, you will find a home at MPL

This job description is intended to provide a general overview of the position. It is not an exhau

  • Claims Adjuster

    6 months ago

    Colchester, United Kingdom MPL Claims Management Full time

    **Third Party Claims Adjuster** **Saturday, Sunday and Bank Holidays between 8am - 8pm.** **Shift patterns: 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm** Are you a driven individual who wants a rewarding career within claims? MPL is one of the fastest-growing UK Insurtechs, we have more than doubled in size in the last year and this is just the...

  • Claims Adjuster

    7 months ago

    Colchester, United Kingdom MPL Claims Management Full time

    **Third Party Claims Adjuster** **Shift patterns: 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm** Are you a driven individual who wants a rewarding career within claims? MPL is one of the fastest-growing UK Insurtechs, we have more than doubled in size in the last year and this is just the beginning. We are looking to continue scaling our company with more...

  • Third Party Claims Adjuster

    6 months ago

    Colchester, United Kingdom MPL Claims Management Full time

    **Third Party Claims Adjuster** Are you a driven individual who wants a rewarding career within claims? MPL is one of the fastest-growing UK Insurtechs, we have more than doubled in size in the last year and this is just the beginning. We are looking to continue scaling our company with more MPLrs across the business and be part of the exciting...

  • Adjuster Professional

    2 weeks ago

    Colchester, Essex, United Kingdom MPL Claims Management Full time

    Company OverviewMPL Claims Management is a leading provider of claims management solutions. Our team works with external business partners to ensure the smooth completion of claims.SalaryThe estimated salary for this position is £35,000 per annum, reflecting the level of expertise and experience required in motor claims management.Job DescriptionThis role...

  • Property Claims Handler

    7 months ago

    Colchester, United Kingdom MPL Claims Management Full time

    **[Property Claims Adjuster** Are you an experienced property claims adjuster who is looking for your next step in your career? MPL is one of the fastest-growing UK Insurtechs and we have more than doubled in size in the last year and this is just the beginning. We are looking to continue scaling our company with more MPLrs across the business and be part...

  • Property Claims Handler

    7 months ago

    Colchester, United Kingdom MPL Claims Management Full time

    **Property Claims Adjuster - Part Time (20 hours per week)** Are you an experienced property claims adjuster who is looking for your next step in your career? MPL is one of the fastest-growing UK Insurtechs and we have more than doubled in size in the last year and this is just the beginning. We are looking to continue scaling our company with more MPLrs...

  • Policy Adjuster

    4 weeks ago

    Colchester, Essex, United Kingdom The Recruiter Ltd Full time

    Policy AdjusterAnnual Salary: £40,000 - £60,000.We have an exciting opportunity for a Policy Adjuster to join our team! As a Policy Adjuster, you will be responsible for handling various types of insurance claims from first notice of loss to settlement.Claims expertise within Property, Motor, and Liability areas.Conducting thorough investigations to...

  • Loss Adjustment Lead

    2 weeks ago

    Colchester, Essex, United Kingdom The Recruiter Ltd Full time

    Job Title: Loss Adjustment LeadWe are seeking an experienced Loss Adjustment Lead to join our team at The Recruiter Ltd.About the Role:The successful candidate will be responsible for leading the claims process, managing relations with clients, insurers, and loss adjusters, and negotiating with insurers to achieve favourable settlements.Key...

  • Loss Adjuster Specialist

    7 days ago

    Colchester, Essex, United Kingdom The Recruiter Ltd Full time

    As a Loss Adjuster Specialist with The Recruiter Ltd, you will play a critical role in managing claims from initial notification to settlement. Your primary responsibility will be to investigate claims, gather evidence, and determine liability. You will then negotiate and agree on settlements of claims in a professional manner, maintaining effective...

  • Claims Professional

    2 weeks ago

    Colchester, Essex, United Kingdom The Recruiter Ltd Full time

    Job Title: Claims ProfessionalWe are seeking a skilled Claims Professional to join our team at The Recruiter Ltd.About the Role:The successful candidate will be responsible for handling complex or contentious claims, leading the claims process, and negotiating with insurers to achieve favourable settlements.Key Responsibilities:Investigate claims...

  • Claims Handler Specialist

    2 days ago

    Colchester, Essex, United Kingdom The Recruiter Ltd Full time

    Job OverviewWe are seeking an experienced Senior Claims Handler to join our team at The Recruiter Ltd. As a key member of the Claims Team, you will be responsible for handling complex claims and providing excellent customer service.Key Responsibilities:Investigate claims and scrutinise policy wordings to mitigate underinsurance or no cover.Manage relations...

  • Technical Claims Underwriter

    6 months ago

    Colchester, United Kingdom Hiscox Full time

    Job Type: Permanent Build a brilliant future with Hiscox The role You’ll be joining the Colchester based claims team as we strive to further enhance and develop the service we offer to our customers whilst building the technical capability of the team. As an in-house claims specialist you will be responsible for delivering a trusted, superior claims...

  • Senior Claims Specialist

    2 weeks ago

    Colchester, Essex, United Kingdom The Recruiter Ltd Full time

    Job Title: Senior Claims SpecialistWe are recruiting a highly skilled Senior Claims Specialist to lead our claims team at The Recruiter Ltd.About the Role:The ideal candidate will have expertise in investigating claims circumstances, scrutinising policy wordings, and negotiating with insurers to achieve favourable settlements.Key Responsibilities:Analyse...

  • Home-Based Insurance Adjuster

    2 days ago

    Colchester, Essex, United Kingdom Aston Charles Full time

    Become a Home-Based Insurance Adjuster with Aston Charles and embark on an exciting journey in our innovative Insurtech environment. This 100% remote role offers an ideal balance of flexibility and teamwork, allowing you to thrive in a fast-paced industry.Compensation Package: £32,000 - £42,000 per annumIn this position, you will be responsible for...

  • Insurance Claims Expert

    4 days ago

    Colchester, Essex, United Kingdom Hiscox Full time

    Career Opportunities with Hiscox">We're seeking an experienced Insurance Claims Expert to join our UK Property Claims team, delivering world-class customer service and promoting a continuous improvement culture. As an expert in claims handling, you'll work closely with our team to deliver a superior customer experience. ">Your key responsibilities will...

  • Claims Resolution Expert

    2 weeks ago

    Colchester, Essex, United Kingdom Hiscox Full time

    Job Title: Claims Resolution ExpertHiscox is seeking a skilled Claims Resolution Expert to join our team. As a Claims Adjuster, you will play a vital role in supporting customers with their claims and assessing policy coverage. With a focus on delivering exceptional customer service, meeting Service Level Agreements (SLAs), and managing claims from start to...

  • Claims Specialist

    1 month ago

    Colchester, Essex, United Kingdom Howden Group Holdings Full time

    About the RoleHowden is a collective – a group of talented and passionate people all around the world. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team.As a Claims Specialist, you will be responsible for the pro-active management of all claims from cradle to...

  • Customer Claims Advocate

    2 weeks ago

    Colchester, Essex, United Kingdom Hiscox Full time

    Claims Resolution Role: Hiscox is hiring a Customer Claims Advocate to support customers with their claims and assess policy coverage. As a Claims Adjuster, you'll deliver exceptional customer service, meet SLAs, and manage claims from start to finish. This role requires flexibility, a willingness to travel, and excellent communication skills. The ideal...

  • Casualty Claims Handler

    6 months ago

    Colchester, United Kingdom MPJ Recruitment Ltd Full time

    **Casualty Claims Handler** **£28,000-£32,000 DOE plus bonus** **Monday-Friday** **Chelmsford** MPJ Recruitment are proud to be working with a leading insurance business based in the Chelmsford area, we are looking for experienced Casualty Claims Handlers with 12+ months experience working in a similar role. Our client offer excellent progression...

  • Insurance Claims Specialist

    2 weeks ago

    Colchester, Essex, United Kingdom Hiscox Full time

    Job Overview: Hiscox is seeking a skilled Insurance Claims Specialist to join our team. As a Claims Adjuster, you will play a vital role in supporting customers with their claims and assessing policy coverage. With a focus on delivering exceptional customer service, meeting Service Level Agreements (SLAs), and managing claims from start to finish, this role...