Customer Service Executive
7 months ago
**Customer Service Executive**
Shift : Monday - Friday
Timing: 09:00 am to 05:30 pm
Location: Salford (M50 2PW)
**Key Responsibilities**:
- Providing excellent customer service to secondary care providers nationwide.
- Ensuring requests for information, delivery discrepancies and credits are dealt with.
- Goods receipt processing, liaising with suppliers re any identified discrepancies.
- Working closely with internal procurement teams to ensure continuity of supply.
- Generate and proof check Goods received reports.
- Proactive account management alongside the Regional Hospital Account Management team to increase customer satisfaction.
- Develop and maintain relationships with Hospital procurement Teams, providing daily information on existing orders.
- Resolving delivery discrepancies and issuing customer credits and returns and dealing with customer complaints & queries whilst logging these on internal Quality Systems.
- Maintain accuracy of all sales order related information within the company systems.
- Communication with Procurement, Finance and Operations regarding supply, credit and deliveries.
**For more Information Please contact on 7456401602.**
**Job Types**: Full-time, Permanent
**Salary**: Up to £22,386.00 per year
Schedule:
- Day shift
- Monday to Friday
**Speak with the employer**
+91 9116444888
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