Customer Service

4 days ago


Salford, United Kingdom Search Consultancy Full time

Customer Service
Salford Quays
Start date: Monday 18th July
Competitive Salary: £21,000 with a £500 bonus after completion of probation
Position: Full-time, Permanent
Hours: 40hrs per week - Monday to Sunday - rota basis 5 days out of 7
**This Customer Service position will be based in the office**:

- Are you interested in beginning your career with a competitive salary?
- Do you enjoy interacting with people?
- Do you take pleasure in providing superior customer service?
- Are you able to operate well under pressure?
- Would you enjoy working in a welcoming, relaxed office setting?
As a customer service representative, you will promptly and skillfully address customers' broadband inquiries and make sure that everyone receives the finest service possible.
- To provide effective and professional service to all customers
- Delivering the right outcomes for the customers
- Effectively handling of complaints, delivering resolutions and customer satisfaction
- Taking inbound calls in a timely manner
- Identify customers' needs and demonstrate effective problem-solving techniques
- Keep up to date with policies and products
- Liaising with third party companies
- Processing sales orders
- Booking appointments for engineers
- Build growing and sustainable relationships by going the extra mile
- Dealing with calls of a sensitive nature in potentially distressing situations.
- Maintaining accurate and up to date records and systems
What we are looking for
- At least 6 month experience working within a customer service role
- You'll ideally have a natural passion for delivering exceptional customer service and have confidence when speaking to customers, with good listening skills to boot
- Good problem solving skills
- Able to manage your time wisely to meet call handle time, and work to targets
- Excellent communication skills and technical aptitude, learn new systems, products / services and retain information
- Ability to multi-task and use various systems whilst engaging with customers over the phone


  • Customer Service

    6 months ago


    Salford, United Kingdom The City Recruiter Full time

    **Overview** Our client is a fast-growing, ambitious business with a specialised portfolio of brands and products spanning across multiple sectors. Their mission is to disrupt markets via a competitively positioned range of brands and products, supported by cutting-edge technology, marketed to both B2B customers and D2C. They’re driven by a team of...

  • Customer Service

    2 days ago


    Salford, United Kingdom Search Consultancy Full time

    Customer service - Financial Service Hybrid working available Salary £19,185 - £24,685 DOE + up to £600 per month Bonus! Based in Salford, Manchester Do you have a background in Customer Service or Collections? The look at the role below! The role: Handling inbound and outbound calls to achieve maximum collection performance. Ensuring vulnerable customers...

  • Customer Service

    2 days ago


    Salford, United Kingdom Ralph Recruitment Full time

    Fantastic opportunity for an Customer Service Exec to join a leading, progressive company in the Salford area. Our clientprovides an unrivalled to businesses including high profile prestigious clients across the UK, on site health surveillance and occupational health services. Due to continued success, we are recruiting for a Customer Service Execwith the...


  • Salford, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Salford, Manchester** - Excellent working patterns - Great work culture - 4 week temp role with the possibility of being made perm - Close to main transport links As a** Temporary Customer Service Advisor **you will be responsible for first line customer queries in relation to their account, ensuring each customer receives a...


  • Salford, United Kingdom Search Consultancy Full time

    **Job Title**: Customer Service Advisor **Job Location**: Salford Quays **Job Salary**: £20,000 rising to £21,500 **Job Hours**: Monday - Friday between 8am and 8pm (37.5 hrs per week) **The package for the position of Customer Service Advisor is**: - £21,000 per annum plus bonus - 25 days holiday plus bank holidays - Contributory pension scheme -...


  • Salford, United Kingdom Search Consultancy Full time

    **Job Title: Inbound Customer Service Advisor** **Job Location: Manchester** **Job Salary: £21,000** **The package for the position of Inbound Customer Service Advisor is**: - **£21,000 per plus £500 bonus after 6 months**: - **Pay rise to £21,500 after 1 years service**: - **28 days holidays**: - **Contributory pension scheme**: - **Paid study...


  • Salford, United Kingdom Exide Group Full time

    We are looking for a Customer Service Advisor to join our team.To be the face of GNB After Sales Service to our customers by answering emails, phone calls and progressing inbound customer requests for service engineer visits. Be responsible for planning and scheduling service engineer visits in a logical geographical order ensuring compliance to customer...


  • Salford, United Kingdom Exide Group Full time

    We are looking for a Customer Service Advisor to join our team.To be the face of GNB After Sales Service to our customers by answering emails, phone calls and progressing inbound customer requests for service engineer visits. Be responsible for planning and scheduling service engineer visits in a logical geographical order ensuring compliance to customer...


  • Salford, United Kingdom Exide Group Full time

    Job Description We are looking for a Customer Service Advisor to join our team. To be the face of GNB After Sales Service to our customers by answering emails, phone calls and progressing inbound customer requests for service engineer visits. Be responsible for planning and scheduling service engineer visits in a logical geographical order ensuring...


  • Salford, United Kingdom 2fawcett - Empowering Recruitment Full time

    **Role**: Customer Service Administrator **Salary**: £21,000 - £24,000 **Location**: Salford, Greater Manchester **Type**: Permanent **Overview** 2fawcett are recruiting for a Customer Service Administrator, to join a company located in Salford on a permanent basis. As the Customer Service Administrator you will play a key role in providing a professional,...


  • Salford, United Kingdom Search Consultancy Full time

    Customer Service Advisor Salford Quays **Salary**: £19,500 Position: Full-time, Permanent Hours: 40hrs per week - Monday to Sunday - Fully Flexible Start date: Various start dates from the 7th Feb This position will be based in the office - Want to work for a global business were the sky is the limit? - Looking to kick-start your career with a competitive...


  • Salford, United Kingdom Search Consultancy Full time

    Customer Service Advisor Salford Quays Competitive Salary: £21,000 with a £500 bonus after completion of probation and salary will increase to £21,500 after 1 years service Position: Full-time, Permanent Hours: 40hrs per week - Monday to Sunday between 8am - 10pm Start date: Various start dates from the 7th March **This position will be based in the...


  • Salford, United Kingdom CV-Library Full time

    We’re recruiting for Customer Service Advisors to earn £26,000 per annum. Customer Service Advisor benefits: * Starting salary of £26,000 p/a plus bonus scheme * 25 days holiday, increasing with service * Pension schemes * Gym membership, with an onsite gym * Employee Assistance Programme * Travel Loans * Sick pay *...


  • Salford, United Kingdom The Rec Con Full time

    **Customer Service Advisor - Salford, Manchester** Up to 22,000 per annum 09:00am - 17:00pm (Monday to Friday) **The Role of Customer Service Advisor** - Processing and management of all incoming customer orders, requests for information or new product sourcing, delivery discrepancies and credits - Proactive account management of customers alongside the...


  • Salford, Salford, United Kingdom Exide Group Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our Exide Group team.About the Role:Provide exceptional customer service by responding to inquiries, resolving issues, and escalating concerns as needed.Plan and schedule service engineer visits to ensure timely completion of tasks and meet customer expectations.Manage...


  • Salford, United Kingdom Fintelligent Full time

    We are pleased to be recruiting for the UKs largest estate agent and property group. With a starting salary of £20,00 to £22,000 plus monthly bonus, as a Customer Service Consultant you will be joining a company that prides themselves on first class customerservice. This client offers genuine fantastic career progression, ongoing training and support as...


  • Salford, Salford, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Salford, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Salford, United Kingdom Search Consultancy Full time

    I'm hiring for Customer Service Advisors in Salford Quays with IMMEDIATE starts available! As a Customer Service Advisor you will be: - Delivering general customer service - Taking inbound calls from customers - Handling complaints and providing resolutions for the customer - Identifying customers needs - Liaising with engineers and booking appointments for...

  • Customer Service

    7 months ago


    Salford, United Kingdom Bamford Contract Services Full time

    **Customer Service / Receptionist** **Temporary Role: Immediate Start** **4 on, 4 off Shift Pattern** **12 hours: 7am-7pm** **Location: Manchester City Centre** **Rate: £11.44 per hour** Our prestigious build-to-rent company is seeking a Customer Service / Receptionist to support the team during a busy period. This building boasts a stunning...


  • Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    Marlowe Fire & Security, a specialist business within the Marlowe Fire and Security Group, is looking for a Customer Service Specialist to join their team in Salford. This exciting opportunity offers a competitive salary of up to £24,000 per annum, subject to experience, along with a range of benefits.The ideal candidate will have a strong commercial focus,...