Veterinary Receptionist
3 months ago
An exciting opportunity has arisen for the position of Veterinary Receptionist within our close-knit team. This role is between 32-40 Hrs per week with 1 in 3 Saturday mornings. There will also be opportunity to work extra hours covering holidays as needed.
Duties include:
- Greet and check-in clients and their pets in a friendly and professional manner
- Schedule appointments and manage the veterinary clinic's diary.
- Answer phone calls and respond to inquiries or direct them to the appropriate staff member
- Maintain accurate and up-to-date client records, including medical history and billing information
- Assist with filing, data entry, and other administrative tasks as needed
- Provide general information about veterinary services, pricing, and policies to clients
- Coordinate with team to ensure smooth patient flow
'''Skills:'''
- Strong communication skills, both verbal and written
- Excellent customer service skills with a friendly and professional demeanour
- Ability to multitask and prioritise tasks in a fast-paced environment
- Familiarity with common veterinary terminology and procedures
**Job Types**: Full-time, Part-time, Permanent
Expected hours: 32 - 40 per week
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
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