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Veterinary Care Assistant
2 months ago
About CVS Group Plc
We are a leading integrated veterinary services provider in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce.
Our Mission
We are passionate about making pets a priority and providing exceptional care to our patients. Our team of dedicated professionals is committed to delivering outstanding services that meet the highest standards of animal welfare and customer satisfaction.
The Role
We are seeking an enthusiastic and compassionate individual to join our team as a Nighttime Veterinary Support at our Bristol Veterinary Specialists location. As a key member of our team, you will play a vital role in supporting our qualified RVNs and Vets to provide exceptional care to our patients.
Responsibilities
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Covering the receptionist desk, including answering queries, booking appointments, and taking payments
Requirements
- Excellent communication and empathy skills
- Strong customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating, and handling, and a high level of understanding of how to meet the welfare needs of animals
- Resilience and ability to cope with potentially distressing and emotional situations
- Positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
