Office Administrator

3 weeks ago

Leeds, United Kingdom Jupiter Construction Ltd Full time

Office Administrator

Jupiter Construction are looking for a friendly, dynamic and enthusiastic Administrator to join our growing Company. We are forward-thinking with a strong culture and values.

**The general responsibilities for the role include, but are not limited to**:

- Providing a friendly and professional point of contact for clients.
- Handling incoming calls and managing outgoing calls as required.
- Communicating with wider team members to ensure the best resolution, consistent with the Individual Clients Contracts.
- Completion of administration tasks that relate to the customer contact, including entering data into the work order management system, assigning and scheduling jobs to the site engineers, both proactively and reactively as required.
- Supporting the Facilities department in delivering a consistent and efficient service ensuring that all 8 weekly store visit schedules are up to date and that any remedial works are highlighted quickly.
- Liaising with relevant colleagues, responding to queries, amending data and re-issuing tasks as required, assisting and helping each other with workloads. Must be comfortable working in a close team with strong communication.
- Working closely with the Facilities Account Manager to develop and enhance the quality of service and reporting processes.
- Monitoring of the work order management system to ensure that Helpdesk work orders have been accurately created, assigned, prioritised, and categorised in line with contractual KPI's and SLA's.
- Reviewing centralised stock levels and raise requisitions when required.
- Maintaining electronic filing systems in line with company protocol.
- General office administration duties.
- Must be comfortable at using own initiative whilst managing own workload effectively.
- Following company process.

**Qualifications and Skills**:

- Minimum of two years’ experience as an Administrator or in a similar administration role.
- A high level of numeracy.
- Excellent IT skills, including Microsoft Office.
- Outstanding communication and analytical skills.
- Attention to detail.
- Exceptional administration and organisational skills.
- Construction/Facilities Management experience would be advantageous.
- Logical thinker.
- The ability to think on your feet.
- Confident in a fast-paced environment.
- Sociable.
- Construction/Facilities Management experience would be advantageous.

If you are interested and would like more information, please call Vicky on 07989 984782.

**Benefits**:

- Company pension
- Free parking
- Holidays

Contracted hours:

- Monday - Friday 7.30am - 4.30pm
- No weekends

Supplemental pay types:
Discretionary Yearly Bonus

**Experience**:

- Administration: 2 years (required)
- Customer service: 2 years (advantageous)

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

Application updates

PLEASE COMPLETE THE ATTACHED TESTS OR YOUR APPLICATION WILL NOT BE CONSIDERED.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Leeds (required)

Work Location: In person

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