Service Coordinator
7 months ago
Based near Belfast our client distributes a range of construction equipment and agricultural plant.
They are currently seeking an experienced Service Coordinator to work closely with customers and the service department, who provide routine and reactive maintenance and servicing to their client base.
**Responsibilities**:
- Maintaining effective communication keeping all relevant parties informed, always managing expectations and ensuring customer satisfaction.
- Ensuring all invoices are processed in a timely manner.
- Coordinating work in progress by ensuring repair jobs are completed in a timely manner.
- Produce service contracts and quote customers for repairs.
- Effectively problem solve and take ownership of issues to resolution.
**Criteria**:
- Previous relevant experience in a service role working with automotive, plant /, agricultural or similar equipment
- Excellent organisation and time management skills
- Customer focussed
- IT Literate
Salary is in the region of £28-30k depending on experience.
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- service coordination: 1 year (preferred)
Work Location: In person
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