Internal Account Manager
2 weeks ago
**Internal Account Manager**
**Purfleet, Essex**
**£23000 + annual bonus**
**Monday - Thursday 8.30am-5pm, Friday 9am-5pm**
**25 days holiday + Bank Holidays, pension scheme, fun and sociable team environment**
My client, a well established business based in Purfleet, is looking for a confident and enthusiastic Internal Account Manager to join their busy team on a permanent basis. This role is available due to an internal promotion, there are opportunities to progressand develop within this dynamic and highly successful business and full training and support will be given.
You will be responsible for:
- Managing existing client accounts and developing business opportunities to grow profitability
- Liaising with customers by telephone and responding to enquires
- Ensuring customers are happy with service and have no cause for complaint or conflict
- Processing all sales orders within time frames
- Advising customers of any out-of-stock line as appropriate and offering suitable alternatives where possible
- Completing Management Information reports as required by the customer.
- Monitoring margin issues and reporting these back to the relevant external sales person and Business Development Manager.
- Communicating with all appropriate departments to ensure set objectives for individual accounts are met
- Monitoring stock levels and movements on any bespoke product lines
- Assisting the credit control supervisor to ensure strict payment to terms as agreed with each account
- Liaising with the Head of Merchant Sales to any relevant market intelligence and significant changes in buying patterns
- Working to achieve and exceed individual territory sales targets and KPI's in line with company budget
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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